Testimonials – Air Conditioning Articles
“Frank is always the man and Western is always great! Highly recommend these folks!”
Continue Reading“Very nice and knowledgeable when asking questions”
Continue Reading“Jay was very polite, knowledgeable and explained everything about a new more efficient unit that would work for our family. He worked up an estimate to be sent to my husband who was out of town on business. We have used Western Sales before and have always been very pleased and satisfied with their work!”
Continue Reading“My family has been a customer for years.”
Continue Reading“Frank is the technician who services my system most often. So friendly, professional and reliable. He clearly explained why maintenance call should be rescheduled. I’m calling to do that today!”
Continue Reading“Ashley worked us in and promptly found the cause of our problem and fixed it. Thank you very much.”
Continue Reading“Ashley was professional and pleasant”
Continue Reading“Ashley was professional and pleasant”
Continue Reading“Quick, consistent, professional service as always! Thank you”
Continue Reading“Frank has serviced our home for years. He is knowledgeable, professional, courteous and trustworthy. Will absolutely stay with him.”
Continue Reading“Quick service and repair, got us up and running again the same day we called. Thanks Frank!!”
Continue Reading“Great service and skills.”
Continue Reading“Always prompt and reliable. Explains the problem and fixes it!”
Continue Reading“Ashley was knowledgeable, very communicative, and helped us get our AC up and going again in less than an hour. We will most definitely use Western again!”
Continue Reading“After 6 service calls from two companies spanning over 3 weeks with record temps and no air conditioning Frank diagnosed and fixed our unit within 15 minutes. I will go nowhere else from now on!”
Continue Reading“Tech addressed AC not working. Discovered the issue was electrical, not the AC system. Incredibly quick, same day service, and found the underlying problem. Offered referrals for electrician.”
Continue Reading“Western Sales and Service provides excellent service. Our air conditioner went out and they came first thing the next morning. Ashley was very professional and knowledgeable. He let us know as soon as he could that we were looking at a repair. He even had the part in his truck. Couldn’t have had a better…
Continue Reading“Fast and professional! Thank you!”
Continue Reading“Could not have been better!”
Continue Reading“Jay was great! He’s definitely represents your company very well. I appreciated his honesty and transparency.”
Continue Reading“My experience couldn’t have been better. Frank was professional, nice, and took care of the problem extremely fast. Highly recommend and will continue to use this company in the future.”
Continue Reading“Very thorough and explained what had happened”
Continue Reading“Mr. Jay was promp, professional, and very knowledgeable. He did not rush nor fumble with his tools. This was in hot heat and a sudden storm. He answered my questions and was a kind and true gentleman. I wish all service agents had his traits.”
Continue Reading“Friendly and excellent service.”
Continue Reading“Called, hour later we have cold air again! Great service as always. G”
Continue Reading“Came in and corrected problem”
Continue Reading“Prompt scheduling after I phoned to request service. Service person was dispatched even earlier than estimated. Professional from start to finish. Ashley identified the problem, explained needed repair and had the part on his truck. And my dog liked him!”
Continue Reading“Mr Ashley we nice, to the point, replaced a part that my A/C needed in less than 5 minutes. Excellent service.”
Continue Reading“Very professional”
Continue Reading“Ashley came on time, did his work professionally and efficiently.”
Continue Reading“Knowledgeable, Fast, Friendly”
Continue Reading“The technician diagnosed the problem and repaired it in a timely manner”
Continue Reading“Ashley was very nice. He explained everything he did and replaced the part for the AC that was needed.”
Continue Reading“I appreciate Frank being professional and polite. Thank you”
Continue Reading“Ashley arrived on time. He spent time reviewing each unit. He stayed for 2 hours cleaning the outdoor units and ensuring they were working properly.”
Continue Reading“Jay was wonderful! Explained everything regarding replacing our air conditioning unit and answered our questions. Very knowledgeable and professional!”
Continue Reading“Very nice. Experienced. Prompt.”
Continue Reading“Excellent service.”
Continue Reading“Frank was wonderful! He was extremely knowledgeable and thorough!”
Continue Reading“It was great to walk through the plans of a new addition and going through the details of modifying the existing with Jay. He was very knowledgeable and very helpful.”
Continue Reading“Frank did a excellent service as always!”
Continue Reading“Frank was professional and thorough.”
Continue Reading“Thorough evaluation of home systems in a timely manner. Courteous and professional.”
Continue Reading“Timely, polite, all is well!”
Continue Reading“Received text to let me know he was on his way, very polite, and cleaned up afterwards. Great experience.”
Continue Reading“He was professional and friendly. Asked if I had any questions and answered them to my satisfaction. He was in and out in 20 minutes.”
Continue Reading“Always a good experience when you have people that know what they are doing. Frank is always willing to answer any questions.”
Continue Reading“Ashley was very professional and efficient.”
Continue Reading“Professional.”
Continue Reading“He was very good and explained things to me. Excellent. Would like him to come back when needed.”
Continue Reading“As usual, Frank is always on time, professional and efficient.”
Continue Reading“Prompt & professional.”
Continue Reading“He arrived when he said he would. He assisted repair. He came in explained the problem, asked if I wanted him to fix the problem. I authorized work, he fixed problem in an hour and half. Very satisfied with the whole experience.”
Continue Reading“Dwayne always does a great job at our house. Thorough and informative.”
Continue Reading“Mr. Franklin was very knowledgeable and easy to work with. He explained the problem and solution very kindly and I am grateful for his service here today.”
Continue Reading“Jay was a pleasure to meet. He’s very knowledgeable and has over 30 years of experience, which means a lot these days. Great company.”
Continue Reading“Jay did and excellent job scoping out the needed improvements to the system. And Vic got them installed in good order.”
Continue Reading“Very professional service! Quickly found the hard to find filter for my new home with an older system.”
Continue Reading“Thank you Amy for your professionalism. You called me back, sent me a text message with Dewayne Franklin being the tech. He was polite, communicated with me, a job well done. Thank you Mr. Franklin. Thank you Western, I have used you for many years.”
Continue Reading“Dewayne did a great job and got our AC back working.”
Continue Reading“Arrived early, which I appreciated. Went beyond what is “normal” maintenance.”
Continue Reading“Mr. Franklin was extremely professional and explained what had broken on my A/C unit as he was repairing it. 5 star service as always.”
Continue Reading“Dewayne completed the maintenance on 4 AC units. He also diagnosed a failed blower motor in one unit and replaced it the same visit. All done with professionalism and friendliness. Thank you!”
Continue Reading“Hard work done well. Also appreciate the friendly, courteous & efficient effort of Amy every time I have called.”
Continue Reading“We had a great first-time, annual maintenance visit by Dewayne with Western. We’ve utilized maintenance plans for systems in our prior homes, but no one has been as comprehensive in the assessment and maintenance work as Dewayne and Western. Between our technician and office staff (Amy), it has been a wonderful experience. We would highly…
Continue Reading“Western always gives us timely maintenance service. We won’t use any other company.”
Continue Reading“Nice guy/good job”
Continue Reading“Jay was knowledgeable, professional and extremely helpful in explaining my A/C issues.”
Continue Reading“Wow In the middle of summer and my AC stopped cooling. I assumed I’d have to wait for days to have someone look at it but NO They sent Frank out within an hour and all fixed bonfire the house even had time to heat up !! Awesome!!”
Continue Reading“Mr. Smith took time to explain everything to my wife and me. He was very professional and polite.”
Continue Reading“Excellent service call, arrived early , solved the problem quickly and my house is cooling down now !! Have used Western for years and ALWAYS great service !! Thank you!”
Continue Reading“Friendly, competent, through and efficient. Job well done.”
Continue Reading“Work done promptly and completed timely.”
Continue Reading“He was awesome and very professional!”
Continue Reading“Jay is a super nice guy who seems to know a lot about ac components and installation procedures.”
Continue Reading“Frank was punctual and polite. He was also thorough, professional, and efficient in his work!”
Continue Reading“On time and friendly. Fixed unit in a timely manner & with great communication.”
Continue Reading“Polite, competent, answered questions”
Continue Reading“Always great. That’s why I refer y’all to others. Happy with your customer service”
Continue Reading“Frank did a great job! He was very knowledgeable and made sure he investigated the problem.”
Continue Reading“Did a great job servicing my air conditioning system. Very knowledgeable and professional.”
Continue Reading“Always nice and professional. Lewis was knowledgeable, professional, and nice.”
Continue Reading“Prompt, friendly, efficient.”
Continue Reading“Frank performs excellent service with good integrity. Keep him around!!!”
Continue Reading“Super polite and super quick service”
Continue Reading“We very much appreciate the same day service and repair. Louis was very professional and efficient. We rely on Western Sales and Service for all our systems maintenance and repairs. Always a job well done!”
Continue Reading“Always professional and timely.”
Continue Reading“I appreciate Frank always being respectful, and very professional. Thank you.”
Continue Reading“Thanks so much to the Western family for always providing excellent customer service from that you speak with. Also I have had several visits from Frank Ray and as always he is top notch. Thanks again from THE FOCUS MINISTRY FAMILY Rev Derrick Mckenzie”
Continue Reading“Got my AC unit motor replaced and fixed in no time.”
Continue Reading“Great service after hours in a quick turnaround. Really appreciate Western!”
Continue Reading“Louis was great! He quickly diagnosed the problem and made the repair all while maintaining a smile and pleasant attitude! This was an after hours service call and Louis was amazing from the first interaction!”
Continue Reading“Very kind, thorough!”
Continue Reading“Louis was very professional, courteous and informative.”
Continue Reading“Appreciated Louis’ attention to detail and overall professional manner.”
Continue Reading“He was very professional and when he found something that wasn’t working properly, he showed me the problem and repaired it”
Continue Reading“He came in time. Did his job efficiently and was always professional.”
Continue Reading“Louis was polite, on time seemed very efficient!”
Continue Reading“Very knowledgeable and friendly. Great job.”
Continue Reading“It’s always a pleasure to have a representative from Western come to our house. They are efficient and do a great job.”
Continue Reading“Technician was thorough and very cordial and professional.”
Continue Reading“Very nice demeanor. Was very surprised to discover that I was not offered (at least I can’t remember) to add surge protectors for either unit that has been installed at our house in last 5-7 years. Thanks for letting us know that power outage could void warranty, thus we added them.”
Continue Reading“Jay is a wonderful man! Have known him for many years. Very thorough inspection.”
Continue Reading“Louis,without being asked, climbed into the attic of the guesthouse and checked the air ducts and strapped one tighter. We have lost air this way before and I was impressed that he thought to check it and made the extra effort.”
Continue Reading“Luis is awesome and answered all of my questions.”
Continue Reading“Louis was very professional and worked continuously until finished.”
Continue Reading“Very polite and professional”
Continue Reading“Great service!”
Continue Reading“Very Good job”
Continue Reading“Incredible service!”
Continue Reading“My a c is about to die. Frank said it would need to be replaced. I took his advice and received the estimate today and am pleased. Y’all always do a great job and back it up with great customer service from the person that answers the phone to the rest of your company. Thank…
Continue Reading“Very pleasant and fixed quickly. Thank you!”
Continue Reading“Dig that guy! Y’all are lucky to have him.”
Continue Reading“Frank always does a great job. Very professional and knowledgeable.”
Continue Reading“Frank knew exactly what to fix, and it was super quick. He was professional, informative, and super friendly. Will definitely be using Western in the future!”
Continue Reading“We have used you for years and so did my Sister and Parents. You have always been friendly, professional, and knowledgeable. I highly recommend your services.”
Continue Reading“I greatly appreciate that the repair was done on the same day that I called.”
Continue Reading“Thanks so much!”
Continue Reading“Clay was great! Same day service!”
Continue Reading“Great customer services. Was on time and went above and beyond what I expected. Definitely using them again.”
Continue Reading“Excellent work”
Continue Reading“Mr. Ray was professional and he repaired my air conditioner. I am pleased.”
Continue Reading“Clay was very efficient and personable. Great service work.”
Continue Reading“Very knowledgeable and efficient. He explained everything very well.,”
Continue Reading“On time, friendly, knowledgeable.”
Continue Reading“It was great!”
Continue Reading“Professional service as usual.”
Continue Reading“Clay was very professional and helpful”
Continue Reading“Great, careful work, informing me of each step involved”
Continue Reading“Frank provided semiannual HVAC maintenance but also fixed an insert which allows for quick exchange of air filters. Thank you!”
Continue Reading“Clay was very efficient, professional and friendly! Got the unit repaired in 15 mins!”
Continue Reading“Very knowledgeable”
Continue Reading“Couldn’t be happier with the service I received from both Kristeena and Clay. Kristeena was very patient and thorough when taking my call to make sure my service experience was as easy as possible. Clay was luckily available to come out and evaluate my situation and diagnose the problem the same day. He walked me…
Continue Reading“Courteous informative and professional.”
Continue Reading“Very courteous, professional, thorough.”
Continue Reading“Frank came out to perform our spring maintenance. He was thorough and explained everything clearly. I am satisfied with Western’s care of our home’s HVAC system.”
Continue Reading“Very nice engineer, very thorough and did great service”
Continue Reading“Always professional and always informative.”
Continue Reading“Frank quickly and effectively performed the annual maintenance on both AC units. He always provides top notch service and answers your questions!!”
Continue Reading“Always a great experience at both houses. I also recommend your company to my clients. He’s always on time and does a great job.”
Continue Reading“Clay was very professional and efficient”
Continue Reading“Frank was very professional and informative”
Continue Reading“Frank was very efficient, professional, respectful and polite. He took his time in checking out our entire HVAC system. We really appreciate his attention to detail.”
Continue Reading“Always satisfied. Used y’all for many years”
Continue Reading“Friendly! Easy to talk with! Willing to explain and answer any questions asked.”
Continue Reading“Excellent service!”
Continue Reading“Precessional service”
Continue Reading“Five star service as always with Jerome! He’s the best.” – Stephanie T.
Continue Reading“Jay was professional, and respected being socially distant.” – Adrienne M.
Continue Reading“He was very polite and professional.” – Tammie M.
Continue Reading“Excellent service. The technician was very cordial, professional, and thorough.” – M G.
Continue Reading“He found and fixed the blocked drain. Super thankful!” – Kathy C.
Continue Reading“Excellent service, lovely person” – Ken R.
Continue Reading“Good” – Mike S.
Continue Reading“Promo and courteous service as always and a good fix to the problem at a fair cost.” – Mat J.
Continue Reading“Great job! Very professional” – Daniel M.
Continue Reading“Jerome does a great job. Very friendly and knowledgeable.” – Will W.
Continue Reading“Very pleased with the service Jerome provided. He was thorough, neat and courteous.” – Janie B.
Continue Reading“Clay has been out twice to the house. He explains everything clearly and does a great job. Highly recommend Western Sales and Service!” – Sheila M.
Continue Reading“Great job. Frank was at the house within an hour of my initial call. Diagnosed the problem and resolved the problem.” – Tom M.
Continue Reading“The dictionary defines superlative as: of the highest kind, quality, or order, surpassing all else, or others. As a technician, as a leader, as a man, and as a dad, he is of the highest kind, quality, and order. Supreme. On time and sufficient. Wouldn’t take my snacks though so that was a bummer.” –…
Continue Reading“Jerome was fantastic. He is knowledgeable, professional, and personable. I would give him more than 5 stars if I could!” – Casey L.
Continue Reading“He was very nice and professional.” – Andrea B.
Continue Reading“Clay was professional and very helpful in diagnosing my A/C issue, 5* service from Western as always!” – Tom M.
Continue Reading“Compressor started making awful noise after power blinked off and on. Clay quickly assessed that the fan had started running backwards due to the lack of a delay default to keep ac from restarting immediately after a power blink. He went the extra step and set the default on each of the thermostats.” – Jennifer…
Continue Reading“Frank is always super nice and does a great job. That is why I request him for my home and my customers” – Joe F.
Continue Reading“Clay Fitzgerald was punctual, timely and thorough with his maintenance check/service, and entirely professional. Finally, he explained how my unit functioned and what to look for if it was not working properly. Outstanding!” – Cynthia T.
Continue Reading“Good” – Edward S.
Continue Reading“Enjoyed talking with Jerome. He is very personable, professional, and knowledgeable. He arrived before my scheduled time which was great.” – Paul B.
Continue Reading“Great service” – William P.
Continue Reading“Clay was very through and provided good information.” – Edward S.
Continue Reading“Y'all did great! Thank you.” – Roy M.
Continue Reading“Good service” – Montu P.
Continue Reading“Prompt service for repair!” – Marilyn G.
Continue Reading“Jerome was very professional and arrived on time . He did a very good job checking out all of our systems and cleaning the coils . We would highly recommend them.” – William W.
Continue Reading“Jerome did a fantastic job. My husband Nathan said he explained everything he was doing and went above and beyond to do what was right for our ac unit. Jerome was very friendly and professional. We really appreciated his expertise and will request him again in the future. Thank you Jerome!” – Marissa R.
Continue Reading“Friendly and very competent.” – Edward S.
Continue Reading“Couldn’t have been better. Really appreciate Clay’s work and info.” – Jonathan W.
Continue Reading“Great experience with your company overall! Love that you send text with pic of service man, and status of arrival time!” – Jean S.
Continue Reading“Western was able to send someone out within about 4 hours after calling them about our non-cooling air conditioner. This was very good since it is going to 95 today. Clay did a good job on the repair having to crawl into a tight place in the attic to make the repair. I also really…
Continue Reading“I was pleased with his professionalism & his knowledge of the industry.” – Darryl F.
Continue Reading“I greatly appreciate the very fast, same-day response by Western Services and Clay. Clay was prompt, professional and successfully resolved the problem with our central Air Conditioning system. I greatly appreciate his clear explanation about what the problem was and how he resolved it. Thank you, Marcy” – Marcy M.
Continue Reading“Very polite, understood his job and knew his business. Very polite He gave us correct advice.” – Carlos G.
Continue Reading“Clay came after the call from office and figured out a solution for the water issue.” – Rodney F.
Continue Reading“Great job – very helpful especially on a Sunday!” – Ramesh K.
Continue Reading“He was excellent! Explained everything and made sure all working before he left.” – Lynn T.
Continue Reading“We love Frank! He is great!” – Tomeka Y.
Continue Reading“Excellent and outstanding service as always!” – Beth H.
Continue Reading“This is my second review about Frank Ray’s visit a couple of weeks ago. In addition to doing the summer a/c maintenance, Frank was asked to check why our master bedroom felt so hot. After his evaluation he said that everything was fine with the a/c unit and the insulation. He just said that for…
Continue Reading“Love Mr. Jerome. Always does a great job!” – Nicholas G.
Continue Reading“Jerome was professional and personable. I look forward to having him service our AC in the future.” – Paige S.
Continue Reading“This is the third project we’ve done with Western. Victor was professional but relational and easy to work with. Very pleased with efficiency and thoroughness.” – Andrew C.
Continue Reading“Competent, efficient, courteous. Also did a great job wearing PPE and mindful at keeping physical distance. I appreciate it!” – DOMINIQUE B.
Continue Reading“Jerome does a great job every time. Appreciate that he explains what he does and answers any questions I have.” – M H.
Continue Reading“Frank was very professional, efficient and thorough. I finally feel like my system has been repaired correctly.” – Sandra S.
Continue Reading“Quick response to an AC failure. Frank found a bad fan motor and promptly replaced it. We’re cool and happy again. Thanks!” – Herb F.
Continue Reading“Very professional and knowledgeable.” – Debbie L.
Continue Reading“Jerome was fantastic. Explained everything as he worked, and was also just a great guy to talk with. As always, Western Sales and Service and their staff have been 10/10!” – Tom M.
Continue Reading“Jerome and Brady were professional and efficient. Great service.” – Charles C.
Continue Reading“His work was quick and accurate.” – Freida O.
Continue Reading“Jerome was great and patient with me. He talked me through what exactly he was doing and listened when I asked him a bunch of questions. I also had another contractor here fixing a repair at my house and a realtor stop by in the middle of him fixing it, and he was very understanding…
Continue Reading“Frank was punctual, professional, friendly, courteous and efficient. I couldn’t be happier with the service we ALWAYS receive from Western and Frank was no different today!!!!” – Sherri R.
Continue Reading“Jerome was personable, knowledgeable, and thorough. He is a wonderful professional!” – Emily N.
Continue Reading“Knowledgeable. Polite. Easy to talk to and I could ask questions. I appreciate him wearing a face mask. You can send him back anytime.” – Tom N.
Continue Reading“Jerome was very good. Very knowledgeable about the equipment and very personable.” – Michael L.
Continue Reading“Frank did a very good job.” – Walter S.
Continue Reading“Jerome was very nice and professional and arrived early for the appointment!” – Amber O.
Continue Reading“Jerome is very professional, quick and thorough. He didn’t mind my over zealous dog either!” – Catherine K.
Continue Reading“Very personable & professional. Completed job in a timely manner.” – Joyce H.
Continue Reading“Frank is always a great professional. He provides excellent service.” – Daniel G.
Continue Reading“Efficient and polite.” – Elizabeth A.
Continue Reading“Frank was very efficient and able to diagnose the problem with the newly installed AC. Took less than 30 minutes to correct the problem” – Jennifer R.
Continue Reading“Great job” – James R.
Continue Reading“Jerome was very professional and personable.” – Eric H.
Continue Reading“Jerome was very respectful, knowledgeable and solved my problem in a very timely manner.” – James G.
Continue Reading“Timely and knowledgeable service and personnel. Always courteous… would highly recommend Western Sales and Service to friends and family!” – Cynthia T.
Continue Reading“Good service” – Geoff K.
Continue Reading“I was referred by two co-workers about Sales and Service. I have been pleased each time I’ve had to use them to service my AC. Each time the technician come out they are very professional, does great work, take pride in the service they perform. I be on their every move. When Ray arrived at…
Continue Reading“Great job. Very professional. Appreciate the service.” – Lindsey D.
Continue Reading“He was great” – Mark G.
Continue Reading“All good and fast” – Steve B.
Continue Reading“Jerome was very knowledgeable and easy to work with. He explained what the problem was and the pricing. Good job.” – Becky H.
Continue Reading“Exceptionally professional and knowledgeable” – Patrick D.
Continue Reading“Can’t remember both their names – very good experience” – Ken R.
Continue Reading“Saturday night AC issue. Great service.” – David G.
Continue Reading“Jerome was very thorough and explained everything he was doing. He was kind, patient and knowledgeable.” – Jane R.
Continue Reading“Frank was very professional and great to work with.” – Michael L.
Continue Reading“Really pleasant guy and thorough. Feel like we’re in good shape for the hot months ahead.” – Regina A.
Continue Reading“Excellent experience with Mr. Jerome. Great job, and will request him for our next visit.” – Nick G.
Continue Reading“He identified problem and had it fixed within five minutes. Plus he had on a face covering when I answered the door. Great service that I expect from WS&S.” – Jo H.
Continue Reading“He was pleasant, efficient and answered all my questions and told me what to look for going forward. He can do work for me anytime” – Al P.
Continue Reading“Excellent” – Rebecca C.
Continue Reading“Great job as always!” – Brian W.
Continue Reading“Very good, knowledgeable and informative with good advice” – Ken R.
Continue Reading“Mr. McCarter is an excellent technician and a really pleasant person.” – Brian A.
Continue Reading“Prompt, Courteous, and Efficient” – Chris B.
Continue Reading“Amazing guy working for an amazing company” – Martin A.
Continue Reading“Frank was thorough, yet speedy. He located the problem and repaired it in a timely fashion as usual.” – Jason W.
Continue Reading“Air conditioning serviced, unit was not cooling Frank explained that there is something going on but didn’t know what…..could possibly stop cooling again…..Frank checked everything and was very, very informative…..and stated that if it start again to give Western a call.” – Glenda S.
Continue Reading“Jerome was very professional and kept me informed during the maintenance process. Was also cautious and followed covid precautionary procedures.” – Jennifer R.
Continue Reading“Always a great experience with your company. Office staff always nice and helpful. Technicians are always nice, knowledgeable and professional” – Joe F.
Continue Reading“He is very courteous, professional and efficient.” – Tina B.
Continue Reading“He explained everything about what he was doing and what needed to be done.” – Gale M.
Continue Reading“The technician was prompt, friendly, and knowledgeable” – James F.
Continue Reading“Frank is always professional and is very knowledgeable” – Joe F.
Continue Reading“Western service technicians are the best!” – Sheila M.
Continue Reading“On time Professional Answered questions about service” – Rodney F.
Continue Reading“Very efficient , through Company always gives Excellent service” – Betty M.
Continue Reading“They did a great job! Thank you!” – Laura K.
Continue Reading“Excellent!!” – Beth G.
Continue Reading“As always Western gives great service!” – Walter S.
Continue Reading“You have always been timely, professional, and trustworthy. We have used you for years, have always recommended you and will continue to do so. Thank you.” – Sharon E.
Continue Reading“Have been using Western Sales and Service for 30 years…..” – david b.
Continue Reading“He was on time really nice and very knowledgeable. He figured out the issue and fixed it within an hour.” – Conessa M.
Continue Reading“Excellent, Thank you!!” – Alicia W.
Continue Reading“I needed service during the covid pandemic and Western was professional, precautious, thorough and careful with my needs. We were able to do everything by phone. David was patient, professional, answered all my questions, and took good care of us. I appreciate Western and thank you for your service!” – Reynolds A.
Continue Reading“Great , all the way around from scheduling an appointment to discussing with me what is being done and why. Also helping me to understand how my system works in regard to my home environment. I felt comfortable and confident with Dave to take care of my system in a professional and honest manner. Thank…
Continue Reading“Very knowledgeable and great service” – Tony B.
Continue Reading“Great service and friendly.” – William C.
Continue Reading“Excellent job!” – Roy M.
Continue Reading“David was very nice, and Professional with my Son-in-law – two qualities that are sorely lacking, in today's Business world!!!” – Valerie G.
Continue Reading“David was very nice, and Professional with my Son-in-law – two qualities that are sorely lacking, in today's Business world!!!” – Valerie G.
Continue Reading“Quick response – same day service” – William P.
Continue Reading“Professional, courteous with excellent and outstanding service.” – Beth H.
Continue Reading“Replace ac fuse with more appropriate size.” – Doris P.
Continue Reading“Nice services” – Marsha C.
Continue Reading“Very professional” – Marsha C.
Continue Reading“It was actually for routine 6 month HVAC checkup. David was great. Thanks.” – Jo H.
Continue Reading“Very friendly, took his time and explained everything. Spent a lot of time getting everything done.” – Lieaa P.
Continue Reading“Got everything in shape for us! Everything is working great now!” – Brian k.
Continue Reading“A great experience with David. He addressed our concerns and answered our questions…very professional and courteous. Thanks David” – Jesse L.
Continue Reading“Excellent customer service.” – Stephanie T.
Continue Reading“Prompt and courteous!” – Janie B.
Continue Reading“David Eastis and his partner get a 5-star rating on service rendered.” – Tamara J.
Continue Reading“Excellent, timely service on a 90+ degree day. Called around 3:45 in the afternoon. Dave was here before 5:00 and gone by 5:45. Thanks so much!” – Mary G.
Continue Reading“Dave was courteous, efficient and professional!!” – Jane R.
Continue Reading“David is always super helpful and gives great service” – Will W.
Continue Reading“Frank’s a good guy- no nonsense. Second visit with Frank & his demeanor is stoic which is different than any other tech I have ever experienced so it put me off at first. He seems knowledgeable, efficient and trustworthy.” – Peri C.
Continue Reading“Technician was knowledgeable, friendly and professional. He had an apprentice with him and the same could be said about him.” – George J.
Continue Reading“Josh Thank You for sending out David he found the problem and fixed it David been out to house before I feel he treated me like he would treat his own grandmother please always send David when I any problems I'm sorry I was so upset the other day I'm sure your technical person you…
Continue Reading“Since buying my 'new to me' home, I've relied on Western to inspect and maintain my A/Cs, Heaters, Hot Water Heater, and Plumbing. They respond quickly to calls/online requests, are thorough and honest. They explain everything and provide options. I've been very satisfied with Western and highly recommend them to others.” – m h.
Continue Reading“Travis installed our new HVAC system in one day. There was a problem with our collection box, so he had to come back a second day to make that repair. The work was done in a timely and professional manner and the price was competitive with other companies we contacted.” – Sonya J.
Continue Reading“When i realized my air was not functioning, I called and a technician came out within an hour, diagnosed the problem. This was on a Friday. A very knowledgeable sales person came that afternoon and explained my options. The new unit was installed on Monday just in time for the 90 degree temps due later…
Continue Reading“I so happy with the unit Mr.Travis and his team worked on for my church” – East End Baptist Church M.
Continue Reading“These guys have worked very hard all week. Very professional.” – Karla L.
Continue Reading“Very professional and friendly staff. Would highly recommend this company.” – Cynthia M.
Continue Reading“Travis and Victor did a great job installing our heater. Will recommend this company to all our friends and family” – Linda J.
Continue Reading“Great experience from arrival through finished job! Thanks guys!!” – Robert T.
Continue Reading“We’ve been using Western for over 20 years now. We are completely satisfied with every service call.” – Kathy C.
Continue Reading“Satisfied customer 25 years plus!” – Janie B.
Continue Reading“Travis and Victor did a great job . Very efficient form duct work and instruction . Thank you Western Sales and Service for a job well done” – Edward W.
Continue Reading“Very good and told us what we ask him , and more very please with his work remember him when raise time come around” – Veronica N.
Continue Reading“Our AC went out early Monday evening. I called around 9 the next day to request service. The repair guys came before lunch. I learned that my blower had burned out and I was looking at replacing it. My unit was 18 years old so I was faced with replacing the blower or getting a…
Continue Reading“Our A/C units which were installed with the house have started to go bad. Today’s installation was the third one we’ve had to replace in 4 months. Western S&S has been there for us and graciously agreed to install this one on Saturday. The team brings expertise, thorough evaluation, and dedication to see the job…
Continue Reading“Great!!!” – Matthew R.
Continue Reading“Was very courteous and efficient” – Wollie K.
Continue Reading“Excellent and professional work and all areas were clean and left in good condition” – South Elton Baptist Church E.
Continue Reading“Western sales and service has very good workers. Jay worked hard in getting me financial assistance!” – Freida O.
Continue Reading“Dear Jay, Josh and Company: I appreciate the work you did at my mother's estate as well as the correspondence that you sent to me. I look forward to working with you in the near future.” – Vincent W.
Continue Reading“Good quality & customer service.” – David M.
Continue Reading“Can’t believe that they did all this work in 1 day!!! Outstanding service!!! Thank you.” – Lee K.
Continue Reading“Great guys who do truly good work. Even when things get tricky they keep at it and get the job done. Would recommend for anybody.” – Kent Armstrong A.
Continue Reading“Western has been helping us with maintenance and repairs since about 2012 (6 years) on referral from a close friend. We have never been disappointed! When two of our A/C units had to be replaced, Jay came out, assessed ours needs and problems and recommended a reasonably priced solution. He could have recommended top of…
Continue Reading“Western was fantastic we had a entire heating and cooling units installed, 1. They we on time 2. The crew Nate and Vick was fantastic very professional 3. Great work very neat and the installation look fantastic 4. They cleaned up afterwards did not leave a mess. Thank you Western” – James F.
Continue Reading“I have used Western for heating and air and plumbing services and will definitely use them again. The service technician was honest and very professional and I did not feel that I was being sold services that were not needed. Thank You Western!” – Terri.
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