Testimonials – Heat Pumps Articles
“Clay is very knowledgeable and friendly. Excellent service.”
Continue Reading“Arrived when the Western office advised he was on his way to the residence. Advised the results of his maintenance activity.”
Continue Reading“Jay was very helpful in identifying and explaining the issue”
Continue Reading“Took Frank Ray about seven minutes to repair my outside unit by replacing a capacitor. His 35 years of experience came in handy.”
Continue Reading“Very satisfied with the work of Louis Lombardy from Western. Louis came out to do yearly maintenance on my unit. Through this service, he found that my unit was extremely dirty causing my unit to work harder and use more electricity. Louis also found an electrical part that was going bad and advised me to…
Continue Reading“My heat pump stopped working. I called Western for repair. And even though they were short handed and had a full day already scheduled Louis came to my house late in the day and it was cold outside as well. All that said, he was very pleasant and patiently looked over my heat pump and…
Continue Reading“Western is the best! Called and Louis showed up within two hours, same day. Corrected a mistake made by a prior company repair man. Knowledgeable and professional.”
Continue Reading“Clay performed maintenance on my 2 split heat pumps and found a problem with condensate drain on both that could potentially have caused ceiling and wall damage. He re-piped and hooked up an emergency shut-off switch as part of his maintenance visit. Highly recommended. Kristeena provides very professional scheduling”
Continue Reading“Very thorough”
Continue Reading“Very thorough”
Continue Reading“Clay was first class. Knew his heat pumps. Performed the maintenance and fixed the issue that was causing the outside fan to freeze up in this cold spell.”
Continue Reading“Clay is a true champion. Very polite, professional, and knows what he is doing! We request him for our next repair.”
Continue Reading“Frank took great care of my elderly mom. Made sure her heat was back up and running ASAP!”
Continue Reading“Professional, competent and courteous service.”
Continue Reading“On time, conscientious, took time to explain service.”
Continue Reading“Very professional!” – Sharon C.
Continue Reading“On time, courteous.” – Mark G.
Continue Reading“Very personable and knowledgeable. Took the time to explain the problem and was very time conscious.” – Karly A.
Continue Reading“Frank always does a good job for us!” – Waltet S.
Continue Reading“On time, professional service” – Wade B.
Continue Reading“Very polite, kept me informed from beginning to end. Made recommendations without being pushy. Explained things where I could understand. I would not hesitate to call again. The only drawback was I would have liked to have seen my invoice, but I was told it would be emailed to me from the very beginning.” –…
Continue Reading“Very pleased with the maintenance service.” – Terry H.
Continue Reading“Great!!!! Arrived early very professional Thank you” – Anita S.
Continue Reading“First time user of Western and very pleased with technician David Eastis. He was very courteous, confident and knowledgeable. We will continue to call Western on our Heating/ air needs.” – Terry H.
Continue Reading“Tested and retested until he got to the bottom of the problem.” – Karla H.
Continue Reading“Dave has always done an excellent job for us!” – Walter S.
Continue Reading“My wife and I recently moved to Birmingham. When our heatpump system failed, I read the online reviews and choose Western Sales and Services. On Friday afternoon I called Western hoping for service the following Monday. I was pleasantly surprised when their dispatcher said she was able to send somone out that afternoon. Dave, the…
Continue Reading“The installers were here on time and were very courteous. Travis,the lead Tech, explained every aspect of the job as they were progressing. Victor assembled the outside heat pump while Travis and Victor wired the air handler downstairs. I was very happy with the finished job & they cleaned all the mess, empty cartons, etc.…
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