Testimonials – Maintenance Articles

Air Duct Maintenance in Birmingham, AL 35211

March 28, 2024

“He was very professional and explained everything that was going on with air unit”

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Air Conditioner Maintenance in Vestavia Hills, AL 35216

March 18, 2024

“Frank is the technician who services my system most often. So friendly, professional and reliable. He clearly explained why maintenance call should be rescheduled. I’m calling to do that today!”

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Gas Furnace Maintenance in Birmingham, AL 35242

February 29, 2024

“Knowledgeable”

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Gas Furnace Maintenance in Birmingham, AL 35213

February 15, 2024

“As always, Frank provided expert service. Thank you and Frank for taking care of us.”

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Air Conditioner Maintenance in Birmingham, AL 35222

January 22, 2024

“Ashley was professional and pleasant”

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Air Conditioner Maintenance in Birmingham, AL 35222

January 22, 2024

“Ashley was professional and pleasant”

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Other Maintenance in Pelham, AL 35124

January 15, 2024

“Ashley was very knowledgeable and had our fireplace up and warming very quickly.”

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Gas Furnace Maintenance in Homewood, AL 35209

January 10, 2024

“Always great”

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Gas Furnace Maintenance in Homewood, AL 35208

January 10, 2024

“Always a great experience. Highly recommend western sales and service”

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Heat Pump Maintenance in Birmingham, AL 35242

December 28, 2023

“Clay is very knowledgeable and friendly. Excellent service.”

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Fireplace Maintenance in Chelsea, AL 35147

December 22, 2023

“Very nice and explained everything to where I could understand”

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Gas Furnace Maintenance in Birmingham, AL 35215

December 20, 2023

“Ashley was very professional and courteous. I welcome him back and recommend his service. Thank your company for fine representation.”

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Heat Pump Maintenance in Birmingham, AL 35216

December 12, 2023

“Great work’”

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Heat Pump Maintenance in Birmingham, AL 35242

December 6, 2023

“Arrived when the Western office advised he was on his way to the residence. Advised the results of his maintenance activity.”

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Gas Furnace Maintenance in Birmingham, AL 35223

December 1, 2023

“Frank came by to complete the winter service check of my furnaces. He was on time, efficient, and courteous. Thankfully, I had no problems. He explained what he did to check the units and left me with completed paperwork. He changed my filters, and the bill was reasonable and the expected amount.”

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Gas Furnace Maintenance in Chelsea, AL 35043

November 21, 2023

“Great maintenance”

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Annual Maintenance in Birmingham, AL 35242

November 21, 2023

“He was new at my house/units! Very thorough, answered my questions!”

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Gas Furnace Maintenance in Birmingham, AL 35242

November 3, 2023

“Great service and will continue to use Western!”

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Air Conditioner Maintenance in Birmingham, AL 35127

November 1, 2023

“Frank has serviced our home for years. He is knowledgeable, professional, courteous and trustworthy. Will absolutely stay with him.”

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Gas Furnace Maintenance in Hoover, AL 35226

October 24, 2023

“All good 👍🏻”

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Gas Furnace Maintenance in Birmingham, AL 35216

October 9, 2023

“We were very satisfied with your company and your service tech Frank. He was very punctual and thorough. We would highly recommend Western Sales and Services.”

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Maintenance in Birmingham, AL 35242

September 19, 2023

“Frank was prompt, courteous and completed the service in timely manner.”

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Air Conditioner Maintenance in Birmingham, AL 35242

July 14, 2023

“Ashley came on time, did his work professionally and efficiently.”

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Air Conditioner Maintenance in Hoover, AL 35244

July 6, 2023

“Ashley was very nice. He explained everything he did and replaced the part for the AC that was needed.”

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Air Conditioner Maintenance in Birmingham, AL 35205

July 6, 2023

“I appreciate Frank being professional and polite. Thank you”

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Air Conditioner Maintenance in Birmingham, AL 35213

June 30, 2023

“Ashley arrived on time. He spent time reviewing each unit. He stayed for 2 hours cleaning the outdoor units and ensuring they were working properly.”

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Gas Furnace Maintenance in Hoover, AL 35244

June 21, 2023

“Frank was very efficient, competent and professional. Give him a raise!”

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Air System Maintenance in Birmingham, AL 35223

June 19, 2023

“We appreciate the sound advice from Jay. Knowing he guides us in the right direction. He goes above and beyond every time we see him!”

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Air Conditioner Maintenance in Birmingham, AL 35173

June 12, 2023

“Excellent service.”

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Air Conditioner Maintenance in Vestavia Hills, AL 35242

June 12, 2023

“Frank was wonderful! He was extremely knowledgeable and thorough!”

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Air Conditioner Maintenance in Birmingham, AL 35242

May 30, 2023

“Great work.”

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Air Conditioner Maintenance in Chelsea, AL 35147

May 18, 2023

“Frank did a excellent service as always!”

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Air Conditioner Maintenance in Birmingham, AL 35222

May 17, 2023

“Frank was professional and thorough.”

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Air Conditioner Maintenance in Birmingham, AL 35252

May 17, 2023

“Thorough evaluation of home systems in a timely manner. Courteous and professional.”

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Air Conditioner Maintenance in Homewood, AL 35209

May 17, 2023

“Timely, polite, all is well!”

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Air Conditioner Maintenance in Birmingham, AL 35211

May 11, 2023

“He was professional and friendly. Asked if I had any questions and answered them to my satisfaction. He was in and out in 20 minutes.”

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Air Conditioner Maintenance in Homewood, AL 35209

May 3, 2023

“Always a good experience when you have people that know what they are doing. Frank is always willing to answer any questions.”

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Air Conditioner Maintenance in Birmingham, AL 35022

April 25, 2023

“Ashley was very professional and efficient.”

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Air Conditioner Maintenance in Birmingham, AL 35222

April 21, 2023

“Great.”

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Air Conditioner Maintenance in Hoover, AL 35226

April 4, 2023

“All good.”

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Air Conditioner Maintenance in Birmingham, AL 35215

April 3, 2023

“He was very good and explained things to me. Excellent. Would like him to come back when needed.”

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Gas Furnace Maintenance in Birmingham, AL 35213

February 24, 2023

“Good work!”

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Air Conditioner Maintenance in Birmingham, AL 35242

January 30, 2023

“As usual, Frank is always on time, professional and efficient.”

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Air Conditioner Maintenance in Vestavia Hills, AL 34243

January 27, 2023

“Prompt & professional.”

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HVAC Maintenance in Birmingham, AL 35242

January 13, 2023

“Prompt arrival and maintenance completed.”

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Gas Furnace Maintenance in Hoover, AL 35244

January 10, 2023

“On time, friendly, answered questions.”

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Fireplace Maintenance in Hoover, AL 35226

January 2, 2023

“Nice professional guy.”

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Air Conditioner Maintenance in Birmingham, AL 35242

January 2, 2023

“Nice job”

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Gas Furnace Maintenance in Birmingham, AL 35208

December 22, 2022

“Very courteous and professional. Explained the different options so I was able to make an informed decision.”

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Gas Furnace Maintenance in Birmingham, AL 35208

December 20, 2022

“Frank was very professional. He gave me the information I needed to make a decision about replacing my unit.”

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Fireplace Maintenance in Birmingham, AL 35111

December 14, 2022

“Very informative and helpful!!”

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Gas Furnace Maintenance in Birmingham, AL 35242

December 13, 2022

“Efficient, professional and responsive to questions.”

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Water Heater Maintenance in Homewood, AL 35209

December 2, 2022

“Frank did a wonderful job.”

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Gas Furnace Maintenance in Homewood, AL 35209

November 23, 2022

“Frank, as always is very nice and professional. Used him for years. He tells you like it is and that means a lot. Never been dishonest. Very helpful understanding an issue.”

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Gas Furnace Maintenance in Birmingham, AL 35173

November 22, 2022

“Great job! Thanks.”

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Gas Furnace Maintenance in Birmingham, AL 35222

November 18, 2022

“Great”

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Gas Furnace Maintenance in Vestavia Hills, AL 35216

November 17, 2022

“Prompt, friendly, professional, efficient.”

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Gas Furnace Maintenance in Vestavia Hills, AL 35216

November 8, 2022

“Excellent service by Clay”

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Gas Fireplace Maintenance in Birmingham, AL 35046

November 4, 2022

“Even though Clay was unable to correct my problem he did verify that the electronics was operating correctly and the gas pressure is low.”

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Water Heater Maintenance in Birmingham, AL 35007

October 31, 2022

“Ashley was professional. My concern was a gas smell coming from tankless water heater. He checked it and gave me explanation of why I smelled gas a little. He assured me it wasn’t something I needed to be concerned about.”

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Fireplace Maintenance in Birmingham, AL 35209

October 31, 2022

“10/10 great service! Frank not only showed me how to start the fireplace but he let me try and made sure I was confident in my abilities.”

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Gas Furnace Maintenance in Birmingham, AL 35205

October 28, 2022

“As always, Frank is professional and polite. Thank you.”

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Gas Furnace Maintenance in Birmingham, AL 35215

October 27, 2022

“Nice technician; appeared to be very knowledgeable with his work.”

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Fireplace Maintenance in Birmingham, AL 35242

October 27, 2022

“Mr. Ray was right on time and very personable. He was thorough, answered all our questions, and was gone in thirty minutes.”

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Gas Furnace Maintenance in Birmingham, AL 35213

October 20, 2022

“Frank was excellent.”

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Gas Furnace Maintenance in Birmingham, AL 35208

October 10, 2022

“Frank checked my decades-old furnace expertly. He was absolutely professional, demonstrating knowledge + experience and providing excellent customer service. I asked a lot of questions, and he cheerfully explained how my heating system works in a way that I could easily understand.”

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Gas Fireplace Maintenance in Birmingham, AL 35111

October 7, 2022

“Frank was professional and very knowledgeable! Took care of our gas fireplace and answered all of our questions!”

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Air Conditioner Maintenance in Birmingham, AL 35242

September 14, 2022

“Dwayne always does a great job at our house. Thorough and informative.”

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Air Conditioner Maintenance in Vestavia Hills, AL 35216

September 7, 2022

“Mr. Franklin was very knowledgeable and easy to work with. He explained the problem and solution very kindly and I am grateful for his service here today.”

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Air Conditioner Maintenance in Birmingham, AL 35242

August 16, 2022

“Very professional service! Quickly found the hard to find filter for my new home with an older system.”

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Air Conditioner Maintenance in Pelham, AL 35124

August 2, 2022

“Arrived early, which I appreciated. Went beyond what is “normal” maintenance.”

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Plumbing Maintenance in Birmingham, AL 35242

July 27, 2022

“Jonathan was great! Very professional and very easy to deal with! Highly recommend these guys.”

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Air Conditioner Maintenance in Birmingham, AL 35213

July 20, 2022

“Dewayne completed the maintenance on 4 AC units. He also diagnosed a failed blower motor in one unit and replaced it the same visit. All done with professionalism and friendliness. Thank you!”

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Air Conditioner Maintenance in Birmingham, AL 35242

July 14, 2022

“We had a great first-time, annual maintenance visit by Dewayne with Western. We’ve utilized maintenance plans for systems in our prior homes, but no one has been as comprehensive in the assessment and maintenance work as Dewayne and Western. Between our technician and office staff (Amy), it has been a wonderful experience. We would highly…

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Air Conditioner Maintenance in Homewood, AL 35209

July 14, 2022

“Thanks!!”

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Air Conditioner Maintenance in Vestavia Hills, AL 35243

July 6, 2022

“Western always gives us timely maintenance service. We won’t use any other company.”

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Air Conditioner Maintenance in Birmingham, AL 35127

July 1, 2022

“Nice guy/good job”

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Air Conditioner Maintenance in Chelsea, AL 35043

June 21, 2022

“Friendly, competent, through and efficient. Job well done.”

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Air Conditioner Maintenance in Birmingham, AL 35211

June 16, 2022

“He was awesome and very professional!”

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Air Conditioner Maintenance in Birmingham, AL 35064

June 15, 2022

“Frank was punctual and polite. He was also thorough, professional, and efficient in his work!”

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Plumbing Maintenance in Hoover, AL 35242

June 3, 2022

“Prompt response and resolution to the problem. Polite and professional.”

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Air Conditioner Maintenance in Hoover, AL 35244

June 2, 2022

“Polite, competent, answered questions”

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Air Conditioner Maintenance in Homewood, AL 35209

May 23, 2022

“Always great. That’s why I refer y’all to others. Happy with your customer service”

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Air Conditioner Maintenance in Birmingham, AL 35173

May 18, 2022

“Did a great job servicing my air conditioning system. Very knowledgeable and professional.”

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Air Conditioner Maintenance in Birmingham, AL 35213

May 18, 2022

“Always nice and professional. Lewis was knowledgeable, professional, and nice.”

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Air Conditioner Maintenance in Vestavia Hills, AL 35216

May 14, 2022

“Prompt, friendly, efficient.”

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Air Conditioner Maintenance in Birmingham, AL 35208

May 14, 2022

“Frank performs excellent service with good integrity. Keep him around!!!”

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Gas Furnace Maintenance in Birmingham, AL 35242

May 10, 2022

“Louis was professional, thorough, courteous, and very good at what he was doing. He’s an excellent service representative for Western Sales.”

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Air Conditioner Maintenance in Birmingham, AL 35205

May 4, 2022

“I appreciate Frank always being respectful, and very professional. Thank you.”

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Air Conditioner Maintenance in Birmingham, AL 35022

April 13, 2022

“Louis was very professional, courteous and informative.”

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Air Conditioner Maintenance in Pelham, AL 35080

April 13, 2022

“Appreciated Louis’ attention to detail and overall professional manner.”

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Air Conditioner Maintenance in Birmingham, AL 35242

April 8, 2022

“He was very professional and when he found something that wasn’t working properly, he showed me the problem and repaired it”

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Air Conditioner Maintenance in Birmingham, AL 35242

March 31, 2022

“He came in time. Did his job efficiently and was always professional.”

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Air Conditioner Maintenance in Birmingham, AL 35071

March 30, 2022

“Louis was polite, on time seemed very efficient!”

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Air Conditioner Maintenance in Birmingham, AL 35206

March 24, 2022

“Very knowledgeable and friendly. Great job.”

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Air Conditioner Maintenance in Birmingham, AL 35242

March 21, 2022

“Technician was thorough and very cordial and professional.”

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Air Conditioner Maintenance in Hoover, AL 35226

March 17, 2022

“Very nice demeanor. Was very surprised to discover that I was not offered (at least I can’t remember) to add surge protectors for either unit that has been installed at our house in last 5-7 years. Thanks for letting us know that power outage could void warranty, thus we added them.”

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Air Conditioner Maintenance in Birmingham, AL 35223

March 14, 2022

“Louis,without being asked, climbed into the attic of the guesthouse and checked the air ducts and strapped one tighter. We have lost air this way before and I was impressed that he thought to check it and made the extra effort.”

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Plumbing Maintenance in Hoover, AL 35242

March 11, 2022

“Very nice, thorough and left the work area very clean! Always a great experience with Western.”

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Heating System Maintenance in Birmingham, AL 35242

March 11, 2022

“Very courteous and efficient”

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Heat Pump Maintenance in Birmingham, AL 35111

February 6, 2022

“Very satisfied with the work of Louis Lombardy from Western. Louis came out to do yearly maintenance on my unit. Through this service, he found that my unit was extremely dirty causing my unit to work harder and use more electricity. Louis also found an electrical part that was going bad and advised me to…

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Water Heater Maintenance in Birmingham, AL 35218

January 13, 2022

“Johnathan was very professional, right on time and he was really very nice 😊. Thank you Jonathan for your help!”

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Gas Fireplace Maintenance in Birmingham, AL 35242

January 10, 2022

“Very pleasant and professional”

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Air Conditioner Maintenance in Vestavia Hills, AL 35243

January 5, 2022

“Very polite and professional”

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Air Conditioner Maintenance in Birmingham, AL 35216

December 10, 2021

“Great!”

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Ventless Fireplace Maintenance in Chelsea, AL 35043

December 6, 2021

“Very professional and thorough job”

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Gas Furnace Maintenance in Birmingham, AL 35204

November 30, 2021

“Great service ! Thanks”

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Gas Fireplace Maintenance in Chelsea, AL 35043

November 29, 2021

“Introduced himself immediately. Friendly and fast. Less than 10 minutes.”

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Fireplace lighter Maintenance in Hoover, AL 35244

November 17, 2021

“Louis arrived promptly and was very professional and friendly. I commend you for sending a photo of the technician to let me know he was on the way. He checked the fireplace and everything was fine. We were grateful to have good news. He mentioned that you do plumbing electrical and AC heating so I…

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Pilot light/water heater Maintenance in Birmingham, AL 35222

October 29, 2021

“Frank was very professional and helpful. I had called to ask for a tech to turn on the pilot light. Frank pointed out that it was already on, but also showed me a red ticket left by a previous tech from a different company, and explained to me what I would need to advocate for…

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Water Pump Maintenance in Homewood, AL 35209

October 20, 2021

“Always a great experience. He took care of a problem at my house and diagnosed a problem at my moms. Enjoy working with y’all”

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Gas Furnace Maintenance in Birmingham, AL 35243

October 11, 2021

“Prompt, courteous and professional.”

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Gas Furnace Maintenance in Birmingham, AL 35213

October 11, 2021

“Great job”

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Air Conditioner Maintenance in Pelham, AL 35080

October 8, 2021

“Thank you!”

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Other Maintenance in Birmingham, AL 35242

October 7, 2021

“Awesome job!”

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Gas Furnace Maintenance in Birmingham, AL 35208

October 1, 2021

“He was very thorough.”

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Gas Furnace Maintenance in Birmingham, AL 35127

September 20, 2021

“Jay was very knowledgeable about regarding gas water heaters. He took the time to explain how the water heater worked in a manner that I could understand. He came out to do an estimate and relit the water tank which I always have trouble with. He explained to me how to do it , turned…

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Air Conditioner Maintenance in Birmingham, AL 35242

September 9, 2021

“Great service!”

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Air Conditioner Maintenance in Birmingham, AL 35242

September 7, 2021

“Very Good job”

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Air Conditioner Maintenance in Chelsea, AL 35147

July 20, 2021

“Great”

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Air Conditioner Maintenance in Birmingham, AL 35127

July 19, 2021

“We have used you for years and so did my Sister and Parents. You have always been friendly, professional, and knowledgeable. I highly recommend your services.”

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Air Conditioner Maintenance in Vestavia Hills, AL 35243

July 15, 2021

“Thanks so much!”

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Maintenance in Birmingham, AL 35127

July 14, 2021

“Mr. Ray is always extremely helpful and professional.”

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Air Conditioner Maintenance in Vestavia Hills, AL 35243

July 14, 2021

“Good!”

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Air Conditioner Maintenance in Vestavia Hills, AL 35242

July 7, 2021

“Great customer services. Was on time and went above and beyond what I expected. Definitely using them again.”

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Maintenance in Birmingham, AL 35071

July 6, 2021

“Great job”

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Air Conditioner Maintenance in Pelham, AL 35124

June 29, 2021

“Clay was very efficient and personable. Great service work.”

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Air Conditioner Maintenance in Birmingham, AL 35204

June 29, 2021

“Very knowledgeable and efficient. He explained everything very well.,”

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Air Conditioner Maintenance in Birmingham, AL 35243

June 23, 2021

“Fine”

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Air Conditioner Maintenance in Birmingham, AL 35222

June 22, 2021

“On time, friendly, knowledgeable.”

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Air Conditioner Maintenance in Birmingham, AL 35242

June 21, 2021

“Professional service as usual.”

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Air Conditioner Maintenance in Birmingham, AL 35213

June 16, 2021

“Frank provided semiannual HVAC maintenance but also fixed an insert which allows for quick exchange of air filters. Thank you!”

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Air Conditioner Maintenance in Birmingham, AL 35242

May 20, 2021

“Very courteous, professional, thorough.”

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Air Conditioner Maintenance in Homewood, AL 35209

May 13, 2021

“Excellent”

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Air Conditioner Maintenance in Birmingham, AL 35223

May 11, 2021

“Frank came out to perform our spring maintenance. He was thorough and explained everything clearly. I am satisfied with Western’s care of our home’s HVAC system.”

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Air Conditioner Maintenance in Birmingham, AL 35226

May 11, 2021

“Very nice engineer, very thorough and did great service”

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Air Conditioner Maintenance in Hoover, AL 35226

May 11, 2021

“Always professional and always informative.”

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Air Conditioner Maintenance in Birmingham, AL 35242

May 11, 2021

“Frank quickly and effectively performed the annual maintenance on both AC units. He always provides top notch service and answers your questions!!”

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Air Conditioner Maintenance in Homewood, AL 35209

May 7, 2021

“Always a great experience at both houses. I also recommend your company to my clients. He’s always on time and does a great job.”

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Air Conditioner Maintenance in Birmingham, AL 35022

May 5, 2021

“Clay was very professional and efficient”

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Air Conditioner Maintenance in Hoover, AL 35244

April 20, 2021

“Frank was very efficient, professional, respectful and polite. He took his time in checking out our entire HVAC system. We really appreciate his attention to detail.”

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Plumbing Maintenance in Birmingham, AL 35242

April 16, 2021

“Jonathan did a great job.”

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Water Heater Maintenance in Birmingham, AL 35023

April 7, 2021

“Very good experience didnt take long and the tech was very helpful”

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Air Conditioner Maintenance in Vestavia Hills, AL 35228

April 6, 2021

“Friendly! Easy to talk with! Willing to explain and answer any questions asked.”

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Heat Pump Maintenance in Birmingham, AL 35242

April 2, 2021

“Clay performed maintenance on my 2 split heat pumps and found a problem with condensate drain on both that could potentially have caused ceiling and wall damage. He re-piped and hooked up an emergency shut-off switch as part of his maintenance visit. Highly recommended. Kristeena provides very professional scheduling”

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Air Conditioner Maintenance in Birmingham, AL 35208

March 8, 2021

“Excellent service!”

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Heat Pump Maintenance in Birmingham, AL 35242

February 18, 2021

“Clay was first class. Knew his heat pumps. Performed the maintenance and fixed the issue that was causing the outside fan to freeze up in this cold spell.”

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Water Heater Maintenance in Birmingham, AL 35221

February 10, 2021

“Respectfully came out , did what he had to do in timely manner. Thank you Mr. Ray”

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Boiler Maintenance in Birmingham, AL 35213

February 5, 2021

“Clay was very knowledgeable and did great job explaining my situation.”

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Air Conditioner Maintenance in Hoover, AL 35226

February 3, 2021

“Great!”

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Gas Furnace Maintenance in Birmingham, AL 35242

February 1, 2021

“Five stars!!”

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Heat Pump Maintenance in Birmingham, AL 35243

January 15, 2021

“Professional, competent and courteous service.”

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HVAC Maintenance in Vestavia Hills, AL 35242

January 7, 2021

“Frank was knowledgeable, friendly and professional. He was cognizant of impending bad weather and able to adjust his order of tasks to complete the job. In the future, I would be happy to have him return to service our equipment. Western continues to provide excellent service to protect our investment.”

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Air Conditioner Maintenance in Vestavia Hills, AL 35243

January 5, 2021

“Precessional service”

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Heat Pump Maintenance in Birmingham, AL 35242

December 31, 2020

“On time, conscientious, took time to explain service.”

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Gas Furnace Maintenance in Vestavia Hills, AL 35243

December 30, 2020

“Frank was on time very efficient.”

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Zone Control System Maintenance in Vestavia Hills, AL 35242

December 30, 2020

“Nice guy, great work.”

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Gas Furnace Maintenance in Trussville, AL 35273

December 18, 2020

“Excellent and professional service” – Charlie C.

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Heat Pump Maintenance in Birmingham, AL 35126

December 17, 2020

“On time, courteous.” – Mark G.

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Indoor Air Quality Maintenance in Birmingham, AL 35213

December 16, 2020

“Polite, efficient service” – Rebecca H.

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Air Conditioner Maintenance in Chelsea, AL 35043

December 14, 2020

“Five star service as always with Jerome! He’s the best.” – Stephanie T.

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Gas Furnace Maintenance in Birmingham, AL 35242

December 9, 2020

“Very professional and friendly” – Ralph R.

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Gas Furnace Maintenance in Birmingham, AL 35222

December 9, 2020

“Jerome is always pleasant and efficient.” – Regina A.

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Gas Furnace Maintenance in Birmingham, AL 35223

December 4, 2020

“Very nice and conscientious. Please send him next time. Thank you!” – Lyn M.

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Gas Furnace Maintenance in Homewood, AL 35200

December 4, 2020

“Excellent service!” – Carla A.

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Gas Furnace Maintenance in Hoover, AL 35244

December 2, 2020

“Polite, informative, maintained social distancing and mask” – Tom N.

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Air Conditioner Maintenance in Birmingham, AL 35228

November 19, 2020

“He was very polite and professional.” – Tammie M.

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Air Conditioner Maintenance in Birmingham, AL 35242

November 19, 2020

“Excellent service. The technician was very cordial, professional, and thorough.” – M G.

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Gas Furnace Maintenance in Trussville, AL 35173

November 19, 2020

“Frank was able to come out the same day we called and found the problem quickly and resolved it.” – Debbie L.

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Gas Furnace Maintenance in Chelsea, AL 35186

November 19, 2020

“Clay was very nice and helped with what I needed done.” – Monica B.

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Air Conditioner Maintenance in Birmingham, AL 35226

November 12, 2020

“Excellent service, lovely person” – Ken R.

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Gas Furnace Maintenance in Bessemer, AL 35022

November 12, 2020

“Jerome was courteous, efficient and professional. Job well done” – Lula Z.

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Maintenance in Birmingham, AL 35208

November 11, 2020

“Very pleased with service and personality.” – Norma H.

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Air Conditioner Maintenance in Montevallo, AL 35115

November 10, 2020

“Good” – Mike S.

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Gas Furnace Maintenance in Homewood, AL 35209

November 9, 2020

“always a great experience. Frank has come to both my houses for years and I always request him. Super nice and knowledgeable. Thank you Joe” – Joe F.

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Gas Furnace Maintenance in Birmingham, AL 35211

November 5, 2020

“Courteous, prompt and efficient” – Michal S.

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Gas Furnace Maintenance in Pleasant Grove, AL 35127

November 4, 2020

“Nice-working on continuing issue” – Robin W.

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Gas Furnace Maintenance in Birmingham, AL 35222

November 3, 2020

“good” – Fran G.

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Water Heater Maintenance in Birmingham, AL 35205

November 3, 2020

“Polite capable service” – Carolyn W.

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Checkup Maintenance in Birmingham, AL 35242

November 2, 2020

“Jerome very professional and courteous. We were very pleased with the service.” – Terry H.

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Air Conditioner Maintenance in Birmingham, AL 35243

October 12, 2020

“Great job! Very professional” – Daniel M.

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Heat Pump Maintenance in Hueytown, AL 35023

October 11, 2020

“Frank always does a good job for us!” – Waltet S.

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Gas Furnace Maintenance in Pleasant Grove, AL 35127

October 8, 2020

“Frank was very professional and answered all of our questions.” – Robin W.

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Air Conditioner Maintenance in Vestavia Hills, AL 35216

October 5, 2020

“Jerome does a great job. Very friendly and knowledgeable.” – Will W.

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Gas Furnace Maintenance in Birmingham, AL 35242

October 5, 2020

“Clay is great. He is knowledgeable and is very helpful.” – Sheila M.

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Air Conditioner Maintenance in Birmingham, AL 35223

October 1, 2020

“Very pleased with the service Jerome provided. He was thorough, neat and courteous.” – Janie B.

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Air Conditioner Maintenance in Birmingham, AL 35243

September 22, 2020

“Great job. Frank was at the house within an hour of my initial call. Diagnosed the problem and resolved the problem.” – Tom M.

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Air Conditioner Maintenance in Hueytown, AL 35023

September 16, 2020

“The dictionary defines superlative as: of the highest kind, quality, or order, surpassing all else, or others. As a technician, as a leader, as a man, and as a dad, he is of the highest kind, quality, and order. Supreme. On time and sufficient. Wouldn’t take my snacks though so that was a bummer.” –…

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Air Conditioner Maintenance in Birmingham, AL 35242

September 16, 2020

“Jerome was fantastic. He is knowledgeable, professional, and personable. I would give him more than 5 stars if I could!” – Casey L.

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Air Conditioner Maintenance in Alabaster, AL 35114

September 2, 2020

“Clay was professional and very helpful in diagnosing my A/C issue, 5* service from Western as always!” – Tom M.

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Air Conditioner Maintenance in Hoover, AL 36216

August 25, 2020

“Clay Fitzgerald was punctual, timely and thorough with his maintenance check/service, and entirely professional. Finally, he explained how my unit functioned and what to look for if it was not working properly. Outstanding!” – Cynthia T.

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Air Conditioner Maintenance in Hoover, AL 35226

August 20, 2020

“Good” – Edward S.

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Air Conditioner Maintenance in Pelham, AL 35124

August 20, 2020

“Enjoyed talking with Jerome. He is very personable, professional, and knowledgeable. He arrived before my scheduled time which was great.” – Paul B.

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Air Conditioner Maintenance in Hoover, AL 35226

August 7, 2020

“Clay was very through and provided good information.” – Edward S.

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Air Conditioner Maintenance in Hoover, AL 35226

August 4, 2020

“Y'all did great! Thank you.” – Roy M.

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Maintenance in Birmingham, AL 35242

July 27, 2020

“Jerome was very professional but personable. Did a thorough job and was also very conscious of safety when entering my home. He was excellent.” – Tonya S.

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Air Conditioner Maintenance in Birmingham, AL 35242

July 24, 2020

“Jerome was very professional and arrived on time . He did a very good job checking out all of our systems and cleaning the coils . We would highly recommend them.” – William W.

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Air Conditioner Maintenance in Birmingham, AL 35213

July 23, 2020

“Jerome did a fantastic job. My husband Nathan said he explained everything he was doing and went above and beyond to do what was right for our ac unit. Jerome was very friendly and professional. We really appreciated his expertise and will request him again in the future. Thank you Jerome!” – Marissa R.

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Air Conditioner Maintenance in Hoover, AL 35226

July 21, 2020

“Friendly and very competent.” – Edward S.

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Air Conditioner Maintenance in Hoover, AL 35226

July 21, 2020

“Couldn’t have been better. Really appreciate Clay’s work and info.” – Jonathan W.

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Air Conditioner Maintenance in Birmingham, AL 35242

July 17, 2020

“Western was able to send someone out within about 4 hours after calling them about our non-cooling air conditioner. This was very good since it is going to 95 today. Clay did a good job on the repair having to crawl into a tight place in the attic to make the repair. I also really…

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Air Conditioner Maintenance in Birmingham, AL 35214

July 16, 2020

“I was pleased with his professionalism & his knowledge of the industry.” – Darryl F.

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Air Conditioner Maintenance in Birmingham, AL 35242

July 13, 2020

“Very polite, understood his job and knew his business. Very polite He gave us correct advice.” – Carlos G.

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Air Conditioner Maintenance in Birmingham, AL 35202

July 13, 2020

“Clay came after the call from office and figured out a solution for the water issue.” – Rodney F.

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Air Conditioner Maintenance in Birmingham, AL 35210

July 12, 2020

“Great job – very helpful especially on a Sunday!” – Ramesh K.

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Air Conditioner Maintenance in Birmingham, AL 35242

July 10, 2020

“He was excellent! Explained everything and made sure all working before he left.” – Lynn T.

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Air Conditioner Maintenance in Birmingham, AL 35208

July 10, 2020

“We love Frank! He is great!” – Tomeka Y.

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Air Conditioner Maintenance in Homewood, AL 35209

July 9, 2020

“Excellent and outstanding service as always!” – Beth H.

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Air Conditioner Maintenance in Birmingham, AL 35242

July 9, 2020

“This is my second review about Frank Ray’s visit a couple of weeks ago. In addition to doing the summer a/c maintenance, Frank was asked to check why our master bedroom felt so hot. After his evaluation he said that everything was fine with the a/c unit and the insulation. He just said that for…

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Air Conditioner Maintenance in Mountain Brook, AL 35223-1429

July 9, 2020

“Love Mr. Jerome. Always does a great job!” – Nicholas G.

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Air Conditioner Maintenance in Vestavia Hills, AL 35242

July 8, 2020

“Jerome was professional and personable. I look forward to having him service our AC in the future.” – Paige S.

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Air Conditioner Maintenance in Birmingham, AL 35243

July 7, 2020

“Competent, efficient, courteous. Also did a great job wearing PPE and mindful at keeping physical distance. I appreciate it!” – DOMINIQUE B.

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Air Conditioner Maintenance in Birmingham, AL 35242

July 5, 2020

“Jerome does a great job every time. Appreciate that he explains what he does and answers any questions I have.” – M H.

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Air Conditioner Maintenance in Birmingham, AL 35205

July 2, 2020

“Frank was very professional, efficient and thorough. I finally feel like my system has been repaired correctly.” – Sandra S.

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Air Conditioner Maintenance in Alabaster, AL 35114

July 1, 2020

“Jerome was fantastic. Explained everything as he worked, and was also just a great guy to talk with. As always, Western Sales and Service and their staff have been 10/10!” – Tom M.

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Air Conditioner Maintenance in Vestavia Hills, AL 35243

July 1, 2020

“Jerome and Brady were professional and efficient. Great service.” – Charles C.

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Air Conditioner Maintenance in Birmingham, AL 35218

July 1, 2020

“His work was quick and accurate.” – Freida O.

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Air Conditioner Maintenance in Hoover, AL 35244

June 26, 2020

“Knowledgeable. Polite. Easy to talk to and I could ask questions. I appreciate him wearing a face mask. You can send him back anytime.” – Tom N.

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Air Conditioner Maintenance in Birmingham, AL 35242

June 23, 2020

“Jerome was very nice and professional and arrived early for the appointment!” – Amber O.

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Air Conditioner Maintenance in Birmingham, AL 35223

June 22, 2020

“Jerome is very professional, quick and thorough. He didn’t mind my over zealous dog either!” – Catherine K.

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Air Conditioner Maintenance in Helena, AL 35022

June 22, 2020

“Very personable & professional. Completed job in a timely manner.” – Joyce H.

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Air Conditioner Maintenance in Birmingham, AL 35242

June 22, 2020

“Frank is always a great professional. He provides excellent service.” – Daniel G.

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Air Duct Maintenance in Calera, AL 35040

June 19, 2020

“Jerome was very knowledgeable and professional would definitely recommend him to a friend or neighbor” – Rodney W.

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Air Conditioner Maintenance in Birmingham, AL 35222

June 19, 2020

“Efficient and polite.” – Elizabeth A.

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Plumbing Maintenance in Birmingham, AL 35242

June 17, 2020

“Great Experience! Brad was very professional and very helpful very knowledgeable.” – Diane S.

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Air Conditioner Maintenance in Homewood, AL 35309

June 15, 2020

“Great job” – James R.

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Air Conditioner Maintenance in Hoover, AL 35226

June 15, 2020

“Jerome was very professional and personable.” – Eric H.

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Air Conditioner Maintenance in Birmingham, AL 35064

June 11, 2020

“Jerome was very respectful, knowledgeable and solved my problem in a very timely manner.” – James G.

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Air Conditioner Maintenance in Birmingham, AL 35242

June 10, 2020

“Good service” – Geoff K.

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Air Conditioner Maintenance in Fultondale, AL 35069

June 10, 2020

“I was referred by two co-workers about Sales and Service. I have been pleased each time I’ve had to use them to service my AC. Each time the technician come out they are very professional, does great work, take pride in the service they perform. I be on their every move. When Ray arrived at…

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Air Conditioner Maintenance in Birmingham, AL 35213

June 8, 2020

“Great job. Very professional. Appreciate the service.” – Lindsey D.

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Air Conditioner Maintenance in Birmingham, AL 35126

June 8, 2020

“He was great” – Mark G.

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Air Conditioner Maintenance in Birmingham, AL 35213

June 8, 2020

“Exceptionally professional and knowledgeable” – Patrick D.

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Air Conditioner Maintenance in Birmingham, AL 35213

June 5, 2020

“Jerome was very thorough and explained everything he was doing. He was kind, patient and knowledgeable.” – Jane R.

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Air Conditioner Maintenance in Birmingham, AL 35222

June 4, 2020

“Really pleasant guy and thorough. Feel like we’re in good shape for the hot months ahead.” – Regina A.

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Air Conditioner Maintenance in Mountain Brook, AL 35223

June 3, 2020

“Excellent experience with Mr. Jerome. Great job, and will request him for our next visit.” – Nick G.

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Air Conditioner Maintenance in Birmingham, AL 35226

May 28, 2020

“Excellent” – Rebecca C.

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Air Conditioner Maintenance in Vestavia Hills, AL 35216

May 28, 2020

“Great job as always!” – Brian W.

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Heat Pump Maintenance in Montevallo, AL 35115

May 27, 2020

“Very polite, kept me informed from beginning to end. Made recommendations without being pushy. Explained things where I could understand. I would not hesitate to call again. The only drawback was I would have liked to have seen my invoice, but I was told it would be emailed to me from the very beginning.” –…

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Air Conditioner Maintenance in Vestavia Hills, AL 35243

May 19, 2020

“Amazing guy working for an amazing company” – Martin A.

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Air Conditioner Maintenance in Birmingham, AL 35242

May 18, 2020

“Jerome was very professional and kept me informed during the maintenance process. Was also cautious and followed covid precautionary procedures.” – Jennifer R.

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Air Conditioner Maintenance in Homewood, AL 35209

May 18, 2020

“Always a great experience with your company. Office staff always nice and helpful. Technicians are always nice, knowledgeable and professional” – Joe F.

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Air Conditioner Maintenance in Birmingham, AL 35242

May 15, 2020

“He is very courteous, professional and efficient.” – Tina B.

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Indoor Air Quality Maintenance in Birmingham, AL 35211

May 14, 2020

“Fantastic! Courteous, knowledgeable” – Michal S.

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Air Conditioner Maintenance in Birmingham, AL 35242

May 11, 2020

“The technician was prompt, friendly, and knowledgeable” – James F.

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Air Conditioner Maintenance in Homewood, AL 35209

May 8, 2020

“Frank is always professional and is very knowledgeable” – Joe F.

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Heat Pump Maintenance in Birmingham, AL 35242

May 7, 2020

“Very pleased with the maintenance service.” – Terry H.

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Air Conditioner Maintenance in Birmingham, AL 35242

May 7, 2020

“Western service technicians are the best!” – Sheila M.

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Air Conditioner Maintenance in Birmingham, AL 35216

May 6, 2020

“On time Professional Answered questions about service” – Rodney F.

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Plumbing Maintenance in Birmingham, AL 35242

April 30, 2020

“I was very pleased with the work Jay did today. He was very professional and courteous. He took the time to explain the issue at hand and how to move forward with any future issues. He Also took extra precaution during this pandemic to use hand sanitizer gloves and a mask. Which was very much…

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Air Conditioner Maintenance in Hoover, AL 35326

April 29, 2020

“Very efficient , through Company always gives Excellent service” – Betty M.

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Air Conditioner Maintenance in Birmingham, AL 35216

April 21, 2020

“They did a great job! Thank you!” – Laura K.

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Air Conditioner Maintenance in Birmingham, AL 35222

April 15, 2020

“Excellent!!” – Beth G.

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Air Conditioner Maintenance in Hueytown, AL 35023

April 8, 2020

“As always Western gives great service!” – Walter S.

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Air Conditioner Maintenance in Birmingham, AL 35223

March 28, 2020

“Have been using Western Sales and Service for 30 years…..” – david b.

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Air Conditioner Maintenance in Birmingham, AL 35242

March 26, 2020

“I needed service during the covid pandemic and Western was professional, precautious, thorough and careful with my needs. We were able to do everything by phone. David was patient, professional, answered all my questions, and took good care of us. I appreciate Western and thank you for your service!” – Reynolds A.

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Air Conditioner Maintenance in Birmingham, AL 35223

March 20, 2020

“Great , all the way around from scheduling an appointment to discussing with me what is being done and why. Also helping me to understand how my system works in regard to my home environment. I felt comfortable and confident with Dave to take care of my system in a professional and honest manner. Thank…

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Gas Furnace Maintenance in Birmingham, AL 35222

March 16, 2020

“Very knowledgeable an willing to explain things in a way I could come close to understanding. Thanks” – David H.

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Gas Furnace Maintenance in Homewood, AL 35216

February 17, 2020

“Always happy to have Frank Ray over.” – W. Scott A.

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Gas Furnace Maintenance in Birmingham, AL 36242

February 6, 2020

“He is professional, provides an excellent service.” – Daniel G.

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Air Conditioner Maintenance in Hoover, AL 35226

February 4, 2020

“Excellent job!” – Roy M.

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Air Conditioner Maintenance in Homewood, AL 35209

February 3, 2020

“David was very nice, and Professional with my Son-in-law – two qualities that are sorely lacking, in today's Business world!!!” – Valerie G.

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Air Conditioner Maintenance in Homewood, AL 35209

February 3, 2020

“David was very nice, and Professional with my Son-in-law – two qualities that are sorely lacking, in today's Business world!!!” – Valerie G.

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Gas Furnace Maintenance in Birmingham, AL 35208

January 20, 2020

“Great job. Super friendly! Explains things well.” – Tomeka C.

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AC and Heat Pump Maintenance in Vestavia Hills, AL 35242

December 31, 2019

“Fantastic job spotting omissions by previous other installers and maintenance providers. I know my equipment will last with great attention provided by David and Western.” – Paige S.

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Gas Furnace Maintenance in Pleasant Grove, AL 35137

December 31, 2019

“Very courteous, very knowledgeable, very efficient and timely.” – Sherry E.

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Plumbing Maintenance in Homewood, AL 35209

December 24, 2019

“Very pleased with the work and professionalism.” – Chris L.

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Gas Furnace Maintenance in Birmingham, AL 35022

December 23, 2019

“Very knowledgeable , friendly and expedient” – Joyce H.

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Maintenance in Birmingham, AL 35208

December 19, 2019

“He is the best technician I have met from your company which I have received service over 25 yrs. He was very professional, knowledgeable and performed an excellent job. He was the first tech I saw put water in the a/c unit and use the hose pipe from that point I knew he cares about…

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Gas Furnace Maintenance in Birmingham, AL 35213

December 5, 2019

“Dave is always great!” – Sandy S.

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Maintenance in Birmingham, AL 35243

December 3, 2019

“Always on time, pleasant.” – Jean S.

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Gas Furnace Maintenance in Birmingham, AL 35222

December 3, 2019

“Frank and Jerome both very nice guys, efficient and punctual. Gave both units a thorough going over, replaced/cleaned filters, and put everything neatly back in place. Feels good to know that the heat is in good shape for the winter ahead.” – Regina A.

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Gas Furnace Maintenance in Birmingham, AL 35127

December 2, 2019

“Frank was on time and courteous. He didn’t mind sharing his knowledge about what to look for as it relates to problems that could occur with my heating.” – Kenneth W.

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Gas Furnace Maintenance in Birmingham, AL 35204

December 2, 2019

“Frank caught a problem during maintenance that could have been a serious issue in the future.” – Carmen P.

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Gas Furnace Maintenance in Birmingham, AL 35242

November 27, 2019

“Excellent service. On time, thorough , professional. Installed filters and brought extra filters.” – Marilyn G.

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Gas Furnace Maintenance in Hoover, AL 35226

November 27, 2019

“Frank had done work for my mom he is an excellent service person . He is reliable and very informed about the job .. will call your company again . Have a great holiday !” – Betty M.

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Heating Maintenance in Birmingham, AL 35223

November 27, 2019

“I have been very pleased with David’s service of our heating/air units. I like having the same technician for service calls.” – Janie B.

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Gas Furnace Maintenance in Birmingham, AL 35242

November 25, 2019

“I have had David out for service several times. Always professional and very pleasant…much appreciation!” – Susan S.

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Gas Furnace Maintenance in Birmingham, AL 35215-1642

November 25, 2019

“Good.” – Doris P.

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Gas Fireplace Maintenance in Birmingham, AL 35242

November 22, 2019

“Great experience! Quick and thorough.” – Amanda O.

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Air Conditioner Maintenance in Birmingham, AL 35222

November 22, 2019

“It was actually for routine 6 month HVAC checkup. David was great. Thanks.” – Jo H.

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Gas Furnace Maintenance in Birmingham, AL 35223

November 18, 2019

“Great service plus he is a very nice man! Thank you.” – Lyn B.

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Gas Furnace Maintenance in Birmingham, AL 35209

November 13, 2019

“Always does a great job. He is a super nice guy.” – Jie F.

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Gas Furnace Maintenance in Birmingham, AL 35243

November 8, 2019

“Great as always!” – DOMINIQUE L.

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Air Conditioner Maintenance in Hoover, AL 36244

November 5, 2019

“Very friendly, took his time and explained everything. Spent a lot of time getting everything done.” – Lieaa P.

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Heat Pump Maintenance in Birmingham, AL 35242

November 4, 2019

“First time user of Western and very pleased with technician David Eastis. He was very courteous, confident and knowledgeable. We will continue to call Western on our Heating/ air needs.” – Terry H.

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Gas Furnace Maintenance in Bessemer, AL 35022

November 4, 2019

“Frank was very professional and courteous. The service went smooth. He is a great tech who gives outstanding service.” – Lula Z.

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Furnace Maintenance in Birmingham, AL 35242

November 4, 2019

“I’ve used Western for years and have been pleased. David is great!” – Sheila D.

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Air Conditioner Maintenance in Birmingham, AL 35235

November 4, 2019

“Got everything in shape for us! Everything is working great now!” – Brian k.

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Heat Pump Maintenance in Birmingham, AL 35222

November 4, 2019

“Tested and retested until he got to the bottom of the problem.” – Karla H.

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Heat Pump Maintenance in Hueytown, AL 35023

October 11, 2019

“Dave has always done an excellent job for us!” – Walter S.

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Air Conditioner Maintenance in Birmingham, AL 35208

October 11, 2019

“A great experience with David. He addressed our concerns and answered our questions…very professional and courteous. Thanks David” – Jesse L.

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Air Conditioner Maintenance in Chelsea, AL 35043

October 9, 2019

“Excellent customer service.” – Stephanie T.

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Maintenance in Birmingham, AL 35223

September 30, 2019

“Friendly-thorough-on time.” – Anne B.

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Air Conditioner Maintenance in Birmingham, AL 34213

September 17, 2019

“Dave was courteous, efficient and professional!!” – Jane R.

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Air Conditioner Maintenance in Vestavia Hills, AL 35216

September 16, 2019

“David is always super helpful and gives great service” – Will W.

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Air Conditioner Maintenance in Birmingham, AL 35208

July 18, 2019

“Josh Thank You for sending out David he found the problem and fixed it David been out to house before I feel he treated me like he would treat his own grandmother please always send David when I any problems I'm sorry I was so upset the other day I'm sure your technical person you…

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Plumbing Repair in Birmingham, AL 35242

July 6, 2019

“Since buying my 'new to me' home, I've relied on Western to inspect and maintain my A/Cs, Heaters, Hot Water Heater, and Plumbing. They respond quickly to calls/online requests, are thorough and honest. They explain everything and provide options. I've been very satisfied with Western and highly recommend them to others.” – m h.

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