Testimonials – Water Heaters Articles
“Jay was amazing. Personable, knowledgeable and fast.”
Continue Reading“Jay was very nice, honest, and he even gave me the name of two other companies that could help me.”
Continue Reading“Ashley was professional. My concern was a gas smell coming from tankless water heater. He checked it and gave me explanation of why I smelled gas a little. He assured me it wasn’t something I needed to be concerned about.”
Continue Reading“Jonathan was professional and courteous and kept me informed on what was the problem.”
Continue Reading“Service from start to finish was professional. Western and Jonathan notified my father and I on his arrival. Jonathan made sure everything was cleaned up before his departure.”
Continue Reading“First class job by a first class person!”
Continue Reading“Jonathan is a hard worker and very courteous.”
Continue Reading“Johnathan is still here. Just finished up. He has been discern and persistent. He ran into a few obstacles but appeared to know just what to do. He deserves a bonus!”
Continue Reading“Excellent customer service from scheduling our emergency in to Jonathan’s service.”
Continue Reading“Clay came out to fix our tankless and called Spire after all tests indicated the gas needed to be checked.”
Continue Reading“The estimator was very thorough and answered my questions before I could ask them. There were 2 other guys with Clay that help complete the project but I did not hear their names. All of them were very professional and completed the project within the time frame that I had been given. I enjoyed talking…
Continue Reading“WS&S is always prompt in responding to my service requests. Frank quickly diagnosed the problem and repair needed. He efficiently made the repairs and had us operational again while patiently answering all my questions”
Continue Reading“Did a great job!” – Ty D.
Continue Reading“Great customer service!” – Ty D.
Continue Reading“Great job and left everything tidy.” – Dartland D.
Continue Reading“Jonathan was the best. He is polite and patient. What a great guy. Western is lucky have him.” – Dartland D.
Continue Reading“Polite capable service” – Carolyn W.
Continue Reading“Very friendly , very quickly, knew what he was doing” – Barbara M.
Continue Reading“Jonathan was great’ we are very happy.” – Julie M.
Continue Reading“Jonathan was very knowledgeable and courteous.” – Michael L.
Continue Reading“Very knowledgeable, friendly and courteous. I highly recommend him.” – Edward S.
Continue Reading“He inspected the water heater and determined that it needed to be replaced.” – Edward S.
Continue Reading“Very nice and professional” – Sandra W.
Continue Reading“Jay is top notch when explaining your options for new equipment. Jay is very knowledgeable and patient to answer all your questions. I will definitely use for future service and equipment.” – Jennifer R.
Continue Reading“Frank diagnosed the problem and explained safety options. He always takes his time and answers all your questions. I’ve always had top notch service with Frank.” – Jennifer R.
Continue Reading“Hot water!! Thank y’all for quick, safe service in a time of dire need. I will definitely call again. Thanks Brian.” – Ron B.
Continue Reading“Professional!! Prompt courteous efficient courteous. Thanks Western team for being there for us. A loyal forever customer.” – David K.
Continue Reading“Dave was very knowledgeable, courteous and helpful in diagnosing the issue and finding the solution.” – Justin M.
Continue Reading“Pleased with the time someone was able to come.” – Mildred C.
Continue Reading“While recognizing that troubleshooting hot water heaters is often an art as well as a science, I have found the customer service and care of the entire Western team – from Kristeena & Hope, to the owner, Josh – to be extremely professional, timely, and attentive to my concerns.” – Brad B.
Continue Reading“Very friendly and took time to explain what he was doing!” – Liesa P.
Continue Reading“Very nice and professional, however my product needed replacements they provided good information of which I am still deciding on because I may have to switch my equipment” – Mary V.
Continue Reading“Very satisfied with the installation. Travis and Vic did a fantastic job” – Ronnie G.
Continue Reading“Very great work . Job well done will recommend to family and friends” – Olene F.
Continue Reading“Excellent work everything was above standards” – Reginal B.
Continue Reading“Very efficient and friendly” – Linda N.
Continue Reading“Very professional and on time” – Alandus B.
Continue Reading“Had a new water heater installed. Job well done , thanks Western sales and service” – Burnell P.
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