Testimonials Articles

Gas Fireplace Repair in Vestavia Hills, AL 35243

December 6, 2021

“Great service as always. Have used Western for 30+ years. Frank identified our problem and fixed it immediately.”

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Ventless Fireplace Maintenance in Chelsea, AL 35043

December 6, 2021

“Very professional and thorough job”

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Complete HVAC System Installation in Birmingham, AL 35211

December 2, 2021

“Wonderful experience. Professional, courteous, and friendly team. Victor went the extra mile to make the day convenient for me.”

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Gas Furnace Maintenance in Birmingham, AL 35204

November 30, 2021

“Great service ! Thanks”

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Gas Fireplace Maintenance in Chelsea, AL 35043

November 29, 2021

“Introduced himself immediately. Friendly and fast. Less than 10 minutes.”

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Plumbing Repair in Birmingham, AL 35208

November 22, 2021

“Great attitude and customer service. He was very helpful in explaining the plumbing problem and assured me that he will get it done. I really appreciated his pleasing attitude and his kindness.”

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Plumbing Repair in Hoover, AL 35244

November 19, 2021

“Johnathon completed the repair in a short period of time and was very courteous.”

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Air Duct Replacement in Birmingham, AL 35211

November 17, 2021

“He was on time. Very courteous, very informed and answered all my questions, so I could understand and make an informed decision.”

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Fireplace lighter Maintenance in Hoover, AL 35244

November 17, 2021

“Louis arrived promptly and was very professional and friendly. I commend you for sending a photo of the technician to let me know he was on the way. He checked the fireplace and everything was fine. We were grateful to have good news. He mentioned that you do plumbing electrical and AC heating so I…

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Gas Logs Repair in Pelham, AL 35124

November 17, 2021

“Jonathan was very nice and did a great job – he was thorough & finished the job promptly.”

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Plumbing Installation in Vestavia Hills, AL 35216

November 10, 2021

“Mr. Jennings , Very polite, and very knowledgeable would definitely recommend him ..”

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Plumbing Replacement in Vestavia Hills, AL 35216

November 4, 2021

“Great group of people , And very knowledgeable.”

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Plumbing Repair in Birmingham, AL 35223

November 1, 2021

“Jonathan is professional and super good with overly helpful pets who like to get in his workspace!”

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Pilot light/water heater Maintenance in Birmingham, AL 35222

October 29, 2021

“Frank was very professional and helpful. I had called to ask for a tech to turn on the pilot light. Frank pointed out that it was already on, but also showed me a red ticket left by a previous tech from a different company, and explained to me what I would need to advocate for…

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Gas Line For Stove Installation in Birmingham, AL 35127

October 27, 2021

“Jay was amazing! Very knowledgeable and understood what I needed. Would highly recommend WS&S.”

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Water Heater Repair in Birmingham, AL 35023

October 26, 2021

“Very pleased”

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Condensate pump Repair in Birmingham, AL 35242

October 26, 2021

“Frank did a good job. He recognized the problem quickly, repaired the condensate pump drain tube and made sure it was then working.”

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Fan Motor Replacement in Homewood, AL 35209

October 26, 2021

“Always good”

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Water Pump Maintenance in Homewood, AL 35209

October 20, 2021

“Always a great experience. He took care of a problem at my house and diagnosed a problem at my moms. Enjoy working with y’all”

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Plumbing Repair in Birmingham, AL 35173

October 18, 2021

“Great job! Very professional.”

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Plumbing Repair in Birmingham, AL 35207

October 18, 2021

“Knowledgeable and excellent service.”

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Gas Furnace Maintenance in Birmingham, AL 35243

October 11, 2021

“Prompt, courteous and professional.”

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Gas Furnace Maintenance in Birmingham, AL 35213

October 11, 2021

“Great job”

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Air Conditioner Maintenance in Pelham, AL 35080

October 8, 2021

“Thank you!”

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Other Maintenance in Birmingham, AL 35242

October 7, 2021

“Awesome job!”

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Plumbing Repair in Birmingham, AL 35223

October 5, 2021

“Jonathan is very professional and knowledgeable. Plus he likes dogs!”

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Water Heater Repair in Birmingham, AL 35228

October 4, 2021

“Mr. Jay very nice and informative about our hot water tank. Thank you so much!”

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Gas Furnace Maintenance in Birmingham, AL 35208

October 1, 2021

“He was very thorough.”

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Water Heater Installation in Birmingham, AL 35211

October 1, 2021

“The equipment has a presence with pipes and tank accenting each other.”

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Plumbing Repair in Birmingham, AL 35242

September 30, 2021

“Jonathan was great!”

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Water Heater Replacement in Birmingham, AL 35211

September 30, 2021

“Jay shared knowledge of the correct placement for the code for operation of water heater, different prices for more than one only choice..”

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Gas Furnace Maintenance in Birmingham, AL 35127

September 20, 2021

“Jay was very knowledgeable about regarding gas water heaters. He took the time to explain how the water heater worked in a manner that I could understand. He came out to do an estimate and relit the water tank which I always have trouble with. He explained to me how to do it , turned…

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Plumbing Repair in Birmingham, AL 35022

September 14, 2021

“Jonathan was very professional and knowledgeable!”

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Water Heater Repair in Birmingham, AL 35242

September 13, 2021

“First class job by a first class person!”

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Air Conditioner Maintenance in Birmingham, AL 35242

September 9, 2021

“Great service!”

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Air Conditioner Maintenance in Birmingham, AL 35242

September 7, 2021

“Very Good job”

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Air Conditioner Installation in Hoover, AL 35226

August 29, 2021

“Incredible service!”

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Air Conditioner Replacement in Homewood, AL 35209

August 25, 2021

“My a c is about to die. Frank said it would need to be replaced. I took his advice and received the estimate today and am pleased. Y’all always do a great job and back it up with great customer service from the person that answers the phone to the rest of your company. Thank…

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Plumbing Repair in Birmingham, AL 35242

August 16, 2021

“Jonathan was excellent. Kind, courteous, knowledgeable, and quick. Would definitely request him again.”

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Air Conditioner Repair in Pelham, AL 35080

August 11, 2021

“Very pleasant and fixed quickly. Thank you!”

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Water Heater Installation in Birmingham, AL 35213

August 10, 2021

“Jonathan is a hard worker and very courteous.”

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Repair in Birmingham, AL 35242

August 6, 2021

“Jay was very friendly and knowledgeable and took care of our request in a professional manner.”

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Air Conditioner Repair in Birmingham, AL 35222

July 28, 2021

“Dig that guy! Y’all are lucky to have him.”

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Air Conditioner Repair in Homewood, AL 35209

July 28, 2021

“Frank always does a great job. Very professional and knowledgeable.”

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Air Conditioner Repair in Birmingham, AL 35242

July 23, 2021

“Frank knew exactly what to fix, and it was super quick. He was professional, informative, and super friendly. Will definitely be using Western in the future!”

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Air Conditioner Maintenance in Chelsea, AL 35147

July 20, 2021

“Great”

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Plumbing Installation in Birmingham, AL 35243

July 20, 2021

“Prompt, courteous and professional.”

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Air Conditioner Maintenance in Birmingham, AL 35127

July 19, 2021

“We have used you for years and so did my Sister and Parents. You have always been friendly, professional, and knowledgeable. I highly recommend your services.”

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Air Conditioner Repair in Birmingham, AL 35205

July 16, 2021

“I greatly appreciate that the repair was done on the same day that I called.”

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Air Conditioner Maintenance in Vestavia Hills, AL 35243

July 15, 2021

“Thanks so much!”

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Maintenance in Birmingham, AL 35127

July 14, 2021

“Mr. Ray is always extremely helpful and professional.”

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Air Conditioner Maintenance in Vestavia Hills, AL 35243

July 14, 2021

“Good!”

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Air Conditioner Repair in Vestavia Hills, AL 35216

July 12, 2021

“Clay was great! Same day service!”

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Air Conditioner Maintenance in Vestavia Hills, AL 35242

July 7, 2021

“Great customer services. Was on time and went above and beyond what I expected. Definitely using them again.”

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Maintenance in Birmingham, AL 35071

July 6, 2021

“Great job”

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Air Conditioner Replacement in Birmingham, AL 35242

July 2, 2021

“Excellent work”

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Air Conditioner Repair in Hoover, AL 35226

July 2, 2021

“Mr. Ray was professional and he repaired my air conditioner. I am pleased.”

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Plumbing Replacement in Hoover, AL 35242

July 2, 2021

“Professional service.”

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Geothermal Heat Pump Repair in Birmingham, AL 35035

July 1, 2021

“Honest and informative”

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Air Conditioner Maintenance in Pelham, AL 35124

June 29, 2021

“Clay was very efficient and personable. Great service work.”

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Air Conditioner Maintenance in Birmingham, AL 35204

June 29, 2021

“Very knowledgeable and efficient. He explained everything very well.,”

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Air Conditioner Maintenance in Birmingham, AL 35243

June 23, 2021

“Fine”

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Air Conditioner Maintenance in Birmingham, AL 35222

June 22, 2021

“On time, friendly, knowledgeable.”

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Air Conditioner Repair in Birmingham, AL 35242

June 21, 2021

“It was great!”

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Plumbing Repair in Birmingham, AL 35242

June 21, 2021

“Jonathan was here within 40 minutes of my phone call. He found the problem and fixed it immediately. Great job!!!”

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Air Conditioner Maintenance in Birmingham, AL 35242

June 21, 2021

“Professional service as usual.”

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Plumbing Repair in Birmingham, AL 35243

June 21, 2021

“Excellent service. Technician was on time and very efficient and thorough with the repairs.”

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Plumbing Repair in Birmingham, AL 35242

June 21, 2021

“Very professional, thorough and kind.”

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Air Conditioner Repair in Birmingham, AL 35214

June 17, 2021

“Clay was very professional and helpful”

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Air Conditioner Repair in Hoover, AL 35226

June 16, 2021

“Great, careful work, informing me of each step involved”

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Air Conditioner Maintenance in Birmingham, AL 35213

June 16, 2021

“Frank provided semiannual HVAC maintenance but also fixed an insert which allows for quick exchange of air filters. Thank you!”

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Water Heater Installation in Vestavia Hills, AL 35243

June 7, 2021

“Johnathan is still here. Just finished up. He has been discern and persistent. He ran into a few obstacles but appeared to know just what to do. He deserves a bonus!”

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Plumbing Repair in Birmingham, AL 35126

June 4, 2021

“On time. Pleasant. Explained all repairs. Very good experience”

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Air Conditioner Repair in Birmingham, AL 35242

June 1, 2021

“Clay was very efficient, professional and friendly! Got the unit repaired in 15 mins!”

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Water Heater Repair in Birmingham, AL 35242

June 1, 2021

“Excellent customer service from scheduling our emergency in to Jonathan’s service.”

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Air Conditioner Repair in Birmingham, AL 35213

May 27, 2021

“Very knowledgeable”

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Water Heater Repair in Birmingham, AL 35244

May 26, 2021

“Clay came out to fix our tankless and called Spire after all tests indicated the gas needed to be checked.”

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Air Conditioner Repair in Hoover, AL 35242

May 24, 2021

“Couldn’t be happier with the service I received from both Kristeena and Clay. Kristeena was very patient and thorough when taking my call to make sure my service experience was as easy as possible. Clay was luckily available to come out and evaluate my situation and diagnose the problem the same day. He walked me…

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Air Conditioner Installation in Hoover, AL 35226

May 21, 2021

“Courteous informative and professional.”

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Air Conditioner Maintenance in Birmingham, AL 35242

May 20, 2021

“Very courteous, professional, thorough.”

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Water Heater Replacement in Birmingham, AL 35242

May 14, 2021

“The estimator was very thorough and answered my questions before I could ask them. There were 2 other guys with Clay that help complete the project but I did not hear their names. All of them were very professional and completed the project within the time frame that I had been given. I enjoyed talking…

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Air Conditioner Maintenance in Homewood, AL 35209

May 13, 2021

“Excellent”

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Air Conditioner Maintenance in Birmingham, AL 35223

May 11, 2021

“Frank came out to perform our spring maintenance. He was thorough and explained everything clearly. I am satisfied with Western’s care of our home’s HVAC system.”

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Air Conditioner Maintenance in Birmingham, AL 35226

May 11, 2021

“Very nice engineer, very thorough and did great service”

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Air Conditioner Maintenance in Hoover, AL 35226

May 11, 2021

“Always professional and always informative.”

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Air Conditioner Maintenance in Birmingham, AL 35242

May 11, 2021

“Frank quickly and effectively performed the annual maintenance on both AC units. He always provides top notch service and answers your questions!!”

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Water Heater Repair in Birmingham, AL 35242

May 10, 2021

“WS&S is always prompt in responding to my service requests. Frank quickly diagnosed the problem and repair needed. He efficiently made the repairs and had us operational again while patiently answering all my questions”

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Air Conditioner Maintenance in Homewood, AL 35209

May 7, 2021

“Always a great experience at both houses. I also recommend your company to my clients. He’s always on time and does a great job.”

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Plumbing Repair in Birmingham, AL 35064

May 5, 2021

“Service person was very friendly and explained in detail what was going on with the leak in my pipes”

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Air Conditioner Maintenance in Birmingham, AL 35022

May 5, 2021

“Clay was very professional and efficient”

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Ductless Mini-Split Installation in Birmingham, AL 35205

May 5, 2021

“Jay Smith is always great to work with. He came to evaluate my house for new HVAC, pipe replacement with PEX and a new smaller water heater. He was very thorough and I expect to receive an affordable quote that includes both gas and electric options.”

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Air Conditioner Replacement in Birmingham, AL 35064

April 29, 2021

“Frank was very professional and informative”

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Plumbing Replacement in Birmingham, AL 35242

April 23, 2021

“Jonathan was very nice, he came in determined the problem, then replaced the item in a quick and efficient manner.”

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Air Conditioner Maintenance in Hoover, AL 35244

April 20, 2021

“Frank was very efficient, professional, respectful and polite. He took his time in checking out our entire HVAC system. We really appreciate his attention to detail.”

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Plumbing Maintenance in Birmingham, AL 35242

April 16, 2021

“Jonathan did a great job.”

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Plumbing Repair in Birmingham, AL 35222

April 16, 2021

“Jonathan did what we needed and saved us money on cost of parts.”

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Water Heater Maintenance in Birmingham, AL 35023

April 7, 2021

“Very good experience didnt take long and the tech was very helpful”

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Air Conditioner Replacement in Hoover, AL 35226

April 7, 2021

“Always satisfied. Used y’all for many years”

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Air Conditioner Maintenance in Vestavia Hills, AL 35228

April 6, 2021

“Friendly! Easy to talk with! Willing to explain and answer any questions asked.”

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Heat Pump Maintenance in Birmingham, AL 35242

April 2, 2021

“Clay performed maintenance on my 2 split heat pumps and found a problem with condensate drain on both that could potentially have caused ceiling and wall damage. He re-piped and hooked up an emergency shut-off switch as part of his maintenance visit. Highly recommended. Kristeena provides very professional scheduling”

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Air Conditioner Repair in Birmingham, AL 35223

March 29, 2021

“Great!”

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Plumbing Repair in Vestavia Hills, AL 35242

March 14, 2021

“Two water leak emergencies. So kind, so efficient. A thousand thank yous.”

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Plumbing Repair in Birmingham, AL 35223

March 10, 2021

“Johnathan was very professional and stayed late until the job was done!”

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Air Conditioner Maintenance in Birmingham, AL 35208

March 8, 2021

“Excellent service!”

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Plumbing Repair in Birmingham, AL 35242

March 2, 2021

“Jonathan was very professional and readily fixed the problem under our bath tub. We will definitely use Western again.”

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Heat Pump Installation in Birmingham, AL 35222

February 25, 2021

“Very thorough”

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Heat Pump Replacement in Birmingham, AL 35222

February 22, 2021

“Very thorough”

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Heat Pump Maintenance in Birmingham, AL 35242

February 18, 2021

“Clay was first class. Knew his heat pumps. Performed the maintenance and fixed the issue that was causing the outside fan to freeze up in this cold spell.”

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Water Heater Repair in Birmingham, AL 35208

February 17, 2021

“I am very happy with the work that was done on my hot water healer Victor Moorewas very profession and a gentleman at all time. Thank you for having him in your company”

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Water Heater Maintenance in Birmingham, AL 35221

February 10, 2021

“Respectfully came out , did what he had to do in timely manner. Thank you Mr. Ray”

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Plumbing Installation in Birmingham, AL 35061

February 10, 2021

“The experience was great, I was satisfied with all categories, timing; work quality; billing detail communication; and attitude.”

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Heat Pump Repair in Birmingham, AL 35242

February 8, 2021

“Clay is a true champion. Very polite, professional, and knows what he is doing! We request him for our next repair.”

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Boiler Maintenance in Birmingham, AL 35213

February 5, 2021

“Clay was very knowledgeable and did great job explaining my situation.”

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Plumbing Replacement in Birmingham, AL 35222

February 5, 2021

“Jonathan may be the best plumber I've ever encountered: knowledgeable, efficient, patient, thorough, and pleasant. Quick problem solver. And my dog Butterbean adored him. High recommendation right there.”

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Air Conditioner Maintenance in Hoover, AL 35226

February 3, 2021

“Great!”

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Plumbing Repair in Birmingham, AL 35243

February 1, 2021

“Fantastic”

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Gas Furnace Maintenance in Birmingham, AL 35242

February 1, 2021

“Five stars!!”

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Heat Pump Repair in Birmingham, AL 35242

January 26, 2021

“Frank took great care of my elderly mom. Made sure her heat was back up and running ASAP!”

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Plumbing Installation in Vestavia Hills, AL 35216

January 20, 2021

“Did a great job, very pleased with the work done”

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Plumbing Repair in Hoover, NC 25244

January 20, 2021

“Professional Services and friendly. Jonathan did an excellent job!”

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Heat Pump Maintenance in Birmingham, AL 35243

January 15, 2021

“Professional, competent and courteous service.”

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Plumbing Repair in Vestavia Hills, AL 35253

January 7, 2021

“Kind, safe, efficient service. Thanks.”

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HVAC Maintenance in Vestavia Hills, AL 35242

January 7, 2021

“Frank was knowledgeable, friendly and professional. He was cognizant of impending bad weather and able to adjust his order of tasks to complete the job. In the future, I would be happy to have him return to service our equipment. Western continues to provide excellent service to protect our investment.”

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