Testimonials Articles

Air Conditioner Maintenance in Birmingham, AL 35173

May 18, 2022

“Did a great job servicing my air conditioning system. Very knowledgeable and professional.”

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Air Conditioner Maintenance in Birmingham, AL 35213

May 18, 2022

“Always nice and professional. Lewis was knowledgeable, professional, and nice.”

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Air Conditioner Maintenance in Vestavia Hills, AL 35216

May 14, 2022

“Prompt, friendly, efficient.”

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Air Conditioner Maintenance in Birmingham, AL 35208

May 14, 2022

“Frank performs excellent service with good integrity. Keep him around!!!”

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Air Conditioner Repair in Pelham, AL 34114

May 13, 2022

“Super polite and super quick service”

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Plumbing Repair in Birmingham, AL 35213

May 10, 2022

“We’ve used Jonathan several times and he is prompt, courteous and knowledgeable. Highly recommended.”

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Gas Furnace Maintenance in Birmingham, AL 35242

May 10, 2022

“Louis was professional, thorough, courteous, and very good at what he was doing. He’s an excellent service representative for Western Sales.”

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Air Conditioner Repair in Birmingham, AL 35242

May 6, 2022

“We very much appreciate the same day service and repair. Louis was very professional and efficient. We rely on Western Sales and Service for all our systems maintenance and repairs. Always a job well done!”

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Air Conditioner Repair in Vestavia Hills, AL 35243

May 4, 2022

“Always professional and timely.”

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Air Conditioner Maintenance in Birmingham, AL 35205

May 4, 2022

“I appreciate Frank always being respectful, and very professional. Thank you.”

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Plumbing Repair in Chelsea, AL 35147

April 29, 2022

“I would definitely work with Jonathan and Hank again. Both guys were friendly and explained what was going on with my plumbing issue. Jonathan showed compassion for my problems and worked to try and fix it. Great customer service.”

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Air Conditioner Repair in Birmingham, AL 35020

April 29, 2022

“Thanks so much to the Western family for always providing excellent customer service from that you speak with. Also I have had several visits from Frank Ray and as always he is top notch. Thanks again from THE FOCUS MINISTRY FAMILY Rev Derrick Mckenzie”

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Air Conditioner Repair in Hoover, AL 35242

April 29, 2022

“Got my AC unit motor replaced and fixed in no time.”

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Plumbing Repair in Chelsea, AL 35043

April 29, 2022

“fast, came when he said and did what needed to be done.”

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Plumbing Installation in Birmingham, AL 35223

April 26, 2022

“Great experience! Thanks for the great work!”

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Air Conditioner Repair in Pelham, AL 35007

April 21, 2022

“Great service after hours in a quick turnaround. Really appreciate Western!”

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Plumbing Repair in Birmingham, AL 35242

April 21, 2022

“Great”

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Water Heater Replacement in Birmingham, AL 35215

April 21, 2022

“Service from start to finish was professional. Western and Jonathan notified my father and I on his arrival. Jonathan made sure everything was cleaned up before his departure.”

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Plumbing Replacement in Birmingham, AL 35205

April 19, 2022

“Jonathan was polite and professional. He did a great job. Thank you.”

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Plumbing Repair in Birmingham, AL 35242

April 15, 2022

“He quickly made the repair. Was professional.”

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Air Conditioner Repair in Birmingham, AL 35243

April 15, 2022

“Great job”

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Air Conditioner Repair in Birmingham, AL 35242

April 15, 2022

“Louis was great! He quickly diagnosed the problem and made the repair all while maintaining a smile and pleasant attitude! This was an after hours service call and Louis was amazing from the first interaction!”

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Air Conditioner Repair in Birmingham, AL 35244

April 15, 2022

“Very kind, thorough!”

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Air Conditioner Maintenance in Birmingham, AL 35022

April 13, 2022

“Louis was very professional, courteous and informative.”

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Air Conditioner Maintenance in Pelham, AL 35080

April 13, 2022

“Appreciated Louis’ attention to detail and overall professional manner.”

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Air Conditioner Maintenance in Birmingham, AL 35242

April 8, 2022

“He was very professional and when he found something that wasn’t working properly, he showed me the problem and repaired it”

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Plumbing Repair in Birmingham, AL 35223

April 8, 2022

“Absolutely love Jonathan and Western. Wonderful company with fabulous, expert technicians. No BS up-sales; they are honest and perform repairs, as needed. We have used Western for both plumbing and heating and air for years. They are the absolute best!!!!”

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Plumbing Repair in Vestavia Hills, AL 35242

April 7, 2022

“Jonathan is extremely professional and thorough. He effectively communicates what he find/repairs and answers all my questions. I don’t use any other plumbing service than Western.”

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Plumbing Replacement in Birmingham, AL 35205

April 4, 2022

“Jonathan was very professional. I appreciate and respect his expertise. I am very pleased with the results.”

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Air Conditioner Maintenance in Birmingham, AL 35242

March 31, 2022

“He came in time. Did his job efficiently and was always professional.”

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Air Conditioner Maintenance in Birmingham, AL 35071

March 30, 2022

“Louis was polite, on time seemed very efficient!”

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Water Heater Repair in Hoover, AL 35243

March 25, 2022

“Very professional and knowledgeable. Got water heater back up and running.”

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Air Conditioner Maintenance in Birmingham, AL 35206

March 24, 2022

“Very knowledgeable and friendly. Great job.”

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Air Conditioner Repair in Vestavia Hills, AL 35243

March 22, 2022

“It’s always a pleasure to have a representative from Western come to our house. They are efficient and do a great job.”

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Air Conditioner Maintenance in Birmingham, AL 35242

March 21, 2022

“Technician was thorough and very cordial and professional.”

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Air Conditioner Maintenance in Hoover, AL 35226

March 17, 2022

“Very nice demeanor. Was very surprised to discover that I was not offered (at least I can’t remember) to add surge protectors for either unit that has been installed at our house in last 5-7 years. Thanks for letting us know that power outage could void warranty, thus we added them.”

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Air Conditioner Repair in Birmingham, AL 35223

March 17, 2022

“Jay is a wonderful man! Have known him for many years. Very thorough inspection.”

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Air Conditioner Maintenance in Birmingham, AL 35223

March 14, 2022

“Louis,without being asked, climbed into the attic of the guesthouse and checked the air ducts and strapped one tighter. We have lost air this way before and I was impressed that he thought to check it and made the extra effort.”

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Plumbing Maintenance in Hoover, AL 35242

March 11, 2022

“Very nice, thorough and left the work area very clean! Always a great experience with Western.”

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Heating System Maintenance in Birmingham, AL 35242

March 11, 2022

“Very courteous and efficient”

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Water Heater Repair in Birmingham, AL 35004

March 10, 2022

“Thank you Jonathan for doing an outstanding job at a great price”

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Plumbing Repair in Birmingham, AL 35111

March 10, 2022

“Excellent service!”

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Air Conditioner Repair in Birmingham, AL 35242

March 3, 2022

“Luis is awesome and answered all of my questions.”

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Water Heater Replacement in Hoover, AL 35226

February 22, 2022

“Jay was very knowledgeable and provided expert information as to whether a tankless water heater was beneficial. He also is providing a quote to run a gas line to the kitchen for a gas stove.”

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Water Heater Repair in Birmingham, AL 35095

February 15, 2022

“Very professional and courteous.”

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Plumbing Replacement in Birmingham, AL 35205

February 14, 2022

“Jonathan Jennings is extremely professional, polite and thorough. I’m always happy to see him come to help me in my time of need!”

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Plumbing Repair in Birmingham, AL 35242

February 10, 2022

“Very satisfied with the service and willingness to check other problems though they couldn’t determine outside problem. I was a bit shocked at the bill for the one toilet that needed repair. But glad to have it all working well.”

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Heat Pump Maintenance in Birmingham, AL 35111

February 6, 2022

“Very satisfied with the work of Louis Lombardy from Western. Louis came out to do yearly maintenance on my unit. Through this service, he found that my unit was extremely dirty causing my unit to work harder and use more electricity. Louis also found an electrical part that was going bad and advised me to…

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Water Heater Replacement in Birmingham, AL 35111

January 28, 2022

“Jonathan came to my house and installed a new tankless hot water heater, replacing a failing electric water heater. I was impressed by his professionalism. He explained the job before starting work and answered any questions I had. The final product looked great and works perfectly. I would highly recommend Western to do any work…

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Heat Pump Repair in Birmingham, AL 35111

January 28, 2022

“My heat pump stopped working. I called Western for repair. And even though they were short handed and had a full day already scheduled Louis came to my house late in the day and it was cold outside as well. All that said, he was very pleasant and patiently looked over my heat pump and…

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Gas Furnace Repair in Birmingham, AL 35233

January 26, 2022

“Great job.”

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Water Heater Replacement in Hoover, AL 35244

January 26, 2022

“Jay knew his stuff and explained things for us. Very friendly and knowledgeable. And I liked that I was texted that he was on the way and a photo was included.”

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Heat Pump Repair in Birmingham, AL 35242

January 25, 2022

“Western is the best! Called and Louis showed up within two hours, same day. Corrected a mistake made by a prior company repair man. Knowledgeable and professional.”

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Air Duct Repair in Birmingham, AL 35243

January 14, 2022

“Prompt, professional and courteous service.”

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Water Heater Maintenance in Birmingham, AL 35218

January 13, 2022

“Johnathan was very professional, right on time and he was really very nice 😊. Thank you Jonathan for your help!”

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Gas Fireplace Maintenance in Birmingham, AL 35242

January 10, 2022

“Very pleasant and professional”

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Air Conditioner Repair in Birmingham, AL 35228

January 5, 2022

“Louis was very professional and worked continuously until finished.”

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Air Conditioner Maintenance in Vestavia Hills, AL 35243

January 5, 2022

“Very polite and professional”

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Geothermal Heat Pump Repair in Birmingham, AL 35553

December 27, 2021

“Showed up at our lake place right on time. Diagnosed the problem, fixed and tested.”

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Air Conditioner Maintenance in Birmingham, AL 35216

December 10, 2021

“Great!”

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Gas Fireplace Repair in Vestavia Hills, AL 35243

December 6, 2021

“Great service as always. Have used Western for 30+ years. Frank identified our problem and fixed it immediately.”

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Ventless Fireplace Maintenance in Chelsea, AL 35043

December 6, 2021

“Very professional and thorough job”

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Complete HVAC System Installation in Birmingham, AL 35211

December 2, 2021

“Wonderful experience. Professional, courteous, and friendly team. Victor went the extra mile to make the day convenient for me.”

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Gas Furnace Maintenance in Birmingham, AL 35204

November 30, 2021

“Great service ! Thanks”

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Gas Fireplace Maintenance in Chelsea, AL 35043

November 29, 2021

“Introduced himself immediately. Friendly and fast. Less than 10 minutes.”

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Plumbing Repair in Birmingham, AL 35208

November 22, 2021

“Great attitude and customer service. He was very helpful in explaining the plumbing problem and assured me that he will get it done. I really appreciated his pleasing attitude and his kindness.”

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Plumbing Repair in Hoover, AL 35244

November 19, 2021

“Johnathon completed the repair in a short period of time and was very courteous.”

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Air Duct Replacement in Birmingham, AL 35211

November 17, 2021

“He was on time. Very courteous, very informed and answered all my questions, so I could understand and make an informed decision.”

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Fireplace lighter Maintenance in Hoover, AL 35244

November 17, 2021

“Louis arrived promptly and was very professional and friendly. I commend you for sending a photo of the technician to let me know he was on the way. He checked the fireplace and everything was fine. We were grateful to have good news. He mentioned that you do plumbing electrical and AC heating so I…

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Gas Logs Repair in Pelham, AL 35124

November 17, 2021

“Jonathan was very nice and did a great job – he was thorough & finished the job promptly.”

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Plumbing Installation in Vestavia Hills, AL 35216

November 10, 2021

“Mr. Jennings , Very polite, and very knowledgeable would definitely recommend him ..”

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Plumbing Replacement in Vestavia Hills, AL 35216

November 4, 2021

“Great group of people , And very knowledgeable.”

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Plumbing Repair in Birmingham, AL 35223

November 1, 2021

“Jonathan is professional and super good with overly helpful pets who like to get in his workspace!”

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Pilot light/water heater Maintenance in Birmingham, AL 35222

October 29, 2021

“Frank was very professional and helpful. I had called to ask for a tech to turn on the pilot light. Frank pointed out that it was already on, but also showed me a red ticket left by a previous tech from a different company, and explained to me what I would need to advocate for…

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Gas Line For Stove Installation in Birmingham, AL 35127

October 27, 2021

“Jay was amazing! Very knowledgeable and understood what I needed. Would highly recommend WS&S.”

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Water Heater Repair in Birmingham, AL 35023

October 26, 2021

“Very pleased”

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Condensate pump Repair in Birmingham, AL 35242

October 26, 2021

“Frank did a good job. He recognized the problem quickly, repaired the condensate pump drain tube and made sure it was then working.”

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Fan Motor Replacement in Homewood, AL 35209

October 26, 2021

“Always good”

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Water Pump Maintenance in Homewood, AL 35209

October 20, 2021

“Always a great experience. He took care of a problem at my ho