Testimonials Articles

Gas Furnace Maintenance in Homewood, AL 35209

November 23, 2022

“Frank, as always is very nice and professional. Used him for years. He tells you like it is and that means a lot. Never been dishonest. Very helpful understanding an issue.”

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Gas Furnace Maintenance in Birmingham, AL 35173

November 22, 2022

“Great job! Thanks.”

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HVAC Installation in Birmingham, AL 35211

November 21, 2022

“Jay was both professional and knowledgeable.”

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Gas Furnace Maintenance in Birmingham, AL 35222

November 18, 2022

“Great”

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Gas Fireplace Repair in Homewood, AL 35209

November 17, 2022

“Frank came right on time – discovered problem and fixed it quickly. What more could you ask for?!”

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Gas Furnace Maintenance in Vestavia Hills, AL 35216

November 17, 2022

“Prompt, friendly, professional, efficient.”

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Water Heater Repair in Birmingham, AL 35205

November 15, 2022

“Jay was very friendly and knowledgeable about the product. He was able to repair the hot water heater w/o me having to replace it! 🙏🏾 He gave me quotes on a new heater and explained thoroughly the levels, warranty on each. Awesome job!”

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Gas Furnace Maintenance in Vestavia Hills, AL 35216

November 8, 2022

“Excellent service by Clay”

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Gas Fireplace Maintenance in Birmingham, AL 35046

November 4, 2022

“Even though Clay was unable to correct my problem he did verify that the electronics was operating correctly and the gas pressure is low.”

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Water Heater Maintenance in Birmingham, AL 35007

October 31, 2022

“Ashley was professional. My concern was a gas smell coming from tankless water heater. He checked it and gave me explanation of why I smelled gas a little. He assured me it wasn’t something I needed to be concerned about.”

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Fireplace Maintenance in Birmingham, AL 35209

October 31, 2022

“10/10 great service! Frank not only showed me how to start the fireplace but he let me try and made sure I was confident in my abilities.”

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Gas Furnace Repair in Birmingham, AL 35208

October 28, 2022

“This is the second time Clay has come out to our home for repairs. He is very professional and knows what he is doing. He has excellent customer service skills and gives a thorough explanation of the repairs and service he has performed. Great job, Clay!”

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Gas Furnace Maintenance in Birmingham, AL 35205

October 28, 2022

“As always, Frank is professional and polite. Thank you.”

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Gas Furnace Repair in Chelsea, AL 35186

October 27, 2022

“Called in AM, arrive about Noon, finish by 12:30pm, receipt, and departed. Very cordial.”

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Gas Furnace Maintenance in Birmingham, AL 35215

October 27, 2022

“Nice technician; appeared to be very knowledgeable with his work.”

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Fireplace Maintenance in Birmingham, AL 35242

October 27, 2022

“Mr. Ray was right on time and very personable. He was thorough, answered all our questions, and was gone in thirty minutes.”

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Geothermal Heat Pump Repair in Hoover, AL 35244

October 24, 2022

“Clay was great. Extremely knowledgeable and very nice. He troubleshot our unit and did a great job.”

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Gas Furnace Repair in Birmingham, AL 35222

October 21, 2022

“On time, efficient, courteous.”

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Gas Furnace Maintenance in Birmingham, AL 35213

October 20, 2022

“Frank was excellent.”

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Gas Furnace Maintenance in Birmingham, AL 35208

October 10, 2022

“Frank checked my decades-old furnace expertly. He was absolutely professional, demonstrating knowledge + experience and providing excellent customer service. I asked a lot of questions, and he cheerfully explained how my heating system works in a way that I could easily understand.”

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Gas Fireplace Maintenance in Birmingham, AL 35111

October 7, 2022

“Frank was professional and very knowledgeable! Took care of our gas fireplace and answered all of our questions!”

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Water Heater Replacement in Birmingham, AL 35213

September 28, 2022

“All around great experience.”

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Kitchen Installations in Chelsea, AL 35043

September 20, 2022

“Jonathan was just wonderful! Very knowledgeable, friendly, and courteous. He does a fabulous job and we were very grateful for his installation and professional skills. Top Notch!! I have to commend Hank as well for ALL the above reasons. Extremely courteous and nice It was great to see both of them work together so well.…

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Air Conditioner Maintenance in Birmingham, AL 35242

September 14, 2022

“Dwayne always does a great job at our house. Thorough and informative.”

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Air Conditioner Maintenance in Vestavia Hills, AL 35216

September 7, 2022

“Mr. Franklin was very knowledgeable and easy to work with. He explained the problem and solution very kindly and I am grateful for his service here today.”

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Gas Furnace Repair in Birmingham, AL 35022

September 6, 2022

“Great service & nice guy”

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Air Conditioner Replacement in Hoover, AL 35216

September 6, 2022

“Jay was a pleasure to meet. He’s very knowledgeable and has over 30 years of experience, which means a lot these days. Great company.”

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Air Conditioner Installation in Birmingham, AL 35205

August 19, 2022

“Jay did and excellent job scoping out the needed improvements to the system. And Vic got them installed in good order.”

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Air Conditioner Maintenance in Birmingham, AL 35242

August 16, 2022

“Very professional service! Quickly found the hard to find filter for my new home with an older system.”

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Water Heater Repair in Hoover, AL 35080

August 12, 2022

“Jonathan was professional and courteous and kept me informed on what was the problem.”

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Plumbing Repair in Vestavia Hills, AL 35243

August 8, 2022

“We use Western for all of our HVAC and plumbing needs. They are professional, efficient, and always on time.”

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Air Conditioner Repair in Birmingham, AL 35214

August 4, 2022

“Thank you Amy for your professionalism. You called me back, sent me a text message with Dewayne Franklin being the tech. He was polite, communicated with me, a job well done. Thank you Mr. Franklin. Thank you Western, I have used you for many years.”

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Air Conditioner Repair in Birmingham, AL 35213

August 3, 2022

“Dewayne did a great job and got our AC back working.”

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Air Conditioner Maintenance in Pelham, AL 35124

August 2, 2022

“Arrived early, which I appreciated. Went beyond what is “normal” maintenance.”

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Plumbing Repair in Hoover, AL 35094

August 1, 2022

“Efficient and fast. They found the problem and took great care to repair it. Then he gave me a thorough explanation of the scope of the problem and the procedure used to fix it. Nice guys and we would certainly call you again for any service needs.”

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Air Conditioner Repair in Pelham, AL 35007

July 28, 2022

“Mr. Franklin was extremely professional and explained what had broken on my A/C unit as he was repairing it. 5 star service as always.”

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Plumbing Maintenance in Birmingham, AL 35242

July 27, 2022

“Jonathan was great! Very professional and very easy to deal with! Highly recommend these guys.”

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Air Conditioner Maintenance in Birmingham, AL 35213

July 20, 2022

“Dewayne completed the maintenance on 4 AC units. He also diagnosed a failed blower motor in one unit and replaced it the same visit. All done with professionalism and friendliness. Thank you!”

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Air Conditioner Repair in Chelsea, AL 35043

July 19, 2022

“Hard work done well. Also appreciate the friendly, courteous & efficient effort of Amy every time I have called.”

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