Testimonials Articles
“Frank, as always is very nice and professional. Used him for years. He tells you like it is and that means a lot. Never been dishonest. Very helpful understanding an issue.”
Continue Reading“Great job! Thanks.”
Continue Reading“Jay was both professional and knowledgeable.”
Continue Reading“Frank came right on time – discovered problem and fixed it quickly. What more could you ask for?!”
Continue Reading“Prompt, friendly, professional, efficient.”
Continue Reading“Jay was very friendly and knowledgeable about the product. He was able to repair the hot water heater w/o me having to replace it! 🙏🏾 He gave me quotes on a new heater and explained thoroughly the levels, warranty on each. Awesome job!”
Continue Reading“Excellent service by Clay”
Continue Reading“Even though Clay was unable to correct my problem he did verify that the electronics was operating correctly and the gas pressure is low.”
Continue Reading“Ashley was professional. My concern was a gas smell coming from tankless water heater. He checked it and gave me explanation of why I smelled gas a little. He assured me it wasn’t something I needed to be concerned about.”
Continue Reading“10/10 great service! Frank not only showed me how to start the fireplace but he let me try and made sure I was confident in my abilities.”
Continue Reading“This is the second time Clay has come out to our home for repairs. He is very professional and knows what he is doing. He has excellent customer service skills and gives a thorough explanation of the repairs and service he has performed. Great job, Clay!”
Continue Reading“As always, Frank is professional and polite. Thank you.”
Continue Reading“Called in AM, arrive about Noon, finish by 12:30pm, receipt, and departed. Very cordial.”
Continue Reading“Nice technician; appeared to be very knowledgeable with his work.”
Continue Reading“Mr. Ray was right on time and very personable. He was thorough, answered all our questions, and was gone in thirty minutes.”
Continue Reading“Clay was great. Extremely knowledgeable and very nice. He troubleshot our unit and did a great job.”
Continue Reading“On time, efficient, courteous.”
Continue Reading“Frank was excellent.”
Continue Reading“Frank checked my decades-old furnace expertly. He was absolutely professional, demonstrating knowledge + experience and providing excellent customer service. I asked a lot of questions, and he cheerfully explained how my heating system works in a way that I could easily understand.”
Continue Reading“Frank was professional and very knowledgeable! Took care of our gas fireplace and answered all of our questions!”
Continue Reading“All around great experience.”
Continue Reading“Jonathan was just wonderful! Very knowledgeable, friendly, and courteous. He does a fabulous job and we were very grateful for his installation and professional skills. Top Notch!! I have to commend Hank as well for ALL the above reasons. Extremely courteous and nice It was great to see both of them work together so well.…
Continue Reading“Dwayne always does a great job at our house. Thorough and informative.”
Continue Reading“Mr. Franklin was very knowledgeable and easy to work with. He explained the problem and solution very kindly and I am grateful for his service here today.”
Continue Reading“Great service & nice guy”
Continue Reading“Jay was a pleasure to meet. He’s very knowledgeable and has over 30 years of experience, which means a lot these days. Great company.”
Continue Reading“Jay did and excellent job scoping out the needed improvements to the system. And Vic got them installed in good order.”
Continue Reading“Very professional service! Quickly found the hard to find filter for my new home with an older system.”
Continue Reading“Jonathan was professional and courteous and kept me informed on what was the problem.”
Continue Reading“We use Western for all of our HVAC and plumbing needs. They are professional, efficient, and always on time.”
Continue Reading“Thank you Amy for your professionalism. You called me back, sent me a text message with Dewayne Franklin being the tech. He was polite, communicated with me, a job well done. Thank you Mr. Franklin. Thank you Western, I have used you for many years.”
Continue Reading“Dewayne did a great job and got our AC back working.”
Continue Reading“Arrived early, which I appreciated. Went beyond what is “normal” maintenance.”
Continue Reading“Efficient and fast. They found the problem and took great care to repair it. Then he gave me a thorough explanation of the scope of the problem and the procedure used to fix it. Nice guys and we would certainly call you again for any service needs.”
Continue Reading“Mr. Franklin was extremely professional and explained what had broken on my A/C unit as he was repairing it. 5 star service as always.”
Continue Reading“Jonathan was great! Very professional and very easy to deal with! Highly recommend these guys.”
Continue Reading“Dewayne completed the maintenance on 4 AC units. He also diagnosed a failed blower motor in one unit and replaced it the same visit. All done with professionalism and friendliness. Thank you!”
Continue Reading“Hard work done well. Also appreciate the friendly, courteous & efficient effort of Amy every time I have called.”
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