Testimonials Articles
“Did a great job servicing my air conditioning system. Very knowledgeable and professional.”
Continue Reading“Always nice and professional. Lewis was knowledgeable, professional, and nice.”
Continue Reading“Prompt, friendly, efficient.”
Continue Reading“Frank performs excellent service with good integrity. Keep him around!!!”
Continue Reading“Super polite and super quick service”
Continue Reading“We’ve used Jonathan several times and he is prompt, courteous and knowledgeable. Highly recommended.”
Continue Reading“Louis was professional, thorough, courteous, and very good at what he was doing. He’s an excellent service representative for Western Sales.”
Continue Reading“We very much appreciate the same day service and repair. Louis was very professional and efficient. We rely on Western Sales and Service for all our systems maintenance and repairs. Always a job well done!”
Continue Reading“Always professional and timely.”
Continue Reading“I appreciate Frank always being respectful, and very professional. Thank you.”
Continue Reading“I would definitely work with Jonathan and Hank again. Both guys were friendly and explained what was going on with my plumbing issue. Jonathan showed compassion for my problems and worked to try and fix it. Great customer service.”
Continue Reading“Thanks so much to the Western family for always providing excellent customer service from that you speak with. Also I have had several visits from Frank Ray and as always he is top notch. Thanks again from THE FOCUS MINISTRY FAMILY Rev Derrick Mckenzie”
Continue Reading“Got my AC unit motor replaced and fixed in no time.”
Continue Reading“fast, came when he said and did what needed to be done.”
Continue Reading“Great experience! Thanks for the great work!”
Continue Reading“Great service after hours in a quick turnaround. Really appreciate Western!”
Continue Reading“Service from start to finish was professional. Western and Jonathan notified my father and I on his arrival. Jonathan made sure everything was cleaned up before his departure.”
Continue Reading“Jonathan was polite and professional. He did a great job. Thank you.”
Continue Reading“He quickly made the repair. Was professional.”
Continue Reading“Louis was great! He quickly diagnosed the problem and made the repair all while maintaining a smile and pleasant attitude! This was an after hours service call and Louis was amazing from the first interaction!”
Continue Reading“Very kind, thorough!”
Continue Reading“Louis was very professional, courteous and informative.”
Continue Reading“Appreciated Louis’ attention to detail and overall professional manner.”
Continue Reading“He was very professional and when he found something that wasn’t working properly, he showed me the problem and repaired it”
Continue Reading“Absolutely love Jonathan and Western. Wonderful company with fabulous, expert technicians. No BS up-sales; they are honest and perform repairs, as needed. We have used Western for both plumbing and heating and air for years. They are the absolute best!!!!”
Continue Reading“Jonathan is extremely professional and thorough. He effectively communicates what he find/repairs and answers all my questions. I don’t use any other plumbing service than Western.”
Continue Reading“Jonathan was very professional. I appreciate and respect his expertise. I am very pleased with the results.”
Continue Reading“He came in time. Did his job efficiently and was always professional.”
Continue Reading“Louis was polite, on time seemed very efficient!”
Continue Reading“Very professional and knowledgeable. Got water heater back up and running.”
Continue Reading“Very knowledgeable and friendly. Great job.”
Continue Reading“It’s always a pleasure to have a representative from Western come to our house. They are efficient and do a great job.”
Continue Reading“Technician was thorough and very cordial and professional.”
Continue Reading“Very nice demeanor. Was very surprised to discover that I was not offered (at least I can’t remember) to add surge protectors for either unit that has been installed at our house in last 5-7 years. Thanks for letting us know that power outage could void warranty, thus we added them.”
Continue Reading“Jay is a wonderful man! Have known him for many years. Very thorough inspection.”
Continue Reading“Louis,without being asked, climbed into the attic of the guesthouse and checked the air ducts and strapped one tighter. We have lost air this way before and I was impressed that he thought to check it and made the extra effort.”
Continue Reading“Very nice, thorough and left the work area very clean! Always a great experience with Western.”
Continue Reading“Very courteous and efficient”
Continue Reading“Thank you Jonathan for doing an outstanding job at a great price”
Continue Reading“Excellent service!”
Continue Reading“Luis is awesome and answered all of my questions.”
Continue Reading“Jay was very knowledgeable and provided expert information as to whether a tankless water heater was beneficial. He also is providing a quote to run a gas line to the kitchen for a gas stove.”
Continue Reading“Very professional and courteous.”
Continue Reading“Jonathan Jennings is extremely professional, polite and thorough. I’m always happy to see him come to help me in my time of need!”
Continue Reading“Very satisfied with the service and willingness to check other problems though they couldn’t determine outside problem. I was a bit shocked at the bill for the one toilet that needed repair. But glad to have it all working well.”
Continue Reading“Very satisfied with the work of Louis Lombardy from Western. Louis came out to do yearly maintenance on my unit. Through this service, he found that my unit was extremely dirty causing my unit to work harder and use more electricity. Louis also found an electrical part that was going bad and advised me to…
Continue Reading“Jonathan came to my house and installed a new tankless hot water heater, replacing a failing electric water heater. I was impressed by his professionalism. He explained the job before starting work and answered any questions I had. The final product looked great and works perfectly. I would highly recommend Western to do any work…
Continue Reading“My heat pump stopped working. I called Western for repair. And even though they were short handed and had a full day already scheduled Louis came to my house late in the day and it was cold outside as well. All that said, he was very pleasant and patiently looked over my heat pump and…
Continue Reading“Jay knew his stuff and explained things for us. Very friendly and knowledgeable. And I liked that I was texted that he was on the way and a photo was included.”
Continue Reading“Western is the best! Called and Louis showed up within two hours, same day. Corrected a mistake made by a prior company repair man. Knowledgeable and professional.”
Continue Reading“Prompt, professional and courteous service.”
Continue Reading“Johnathan was very professional, right on time and he was really very nice 😊. Thank you Jonathan for your help!”
Continue Reading“Very pleasant and professional”
Continue Reading“Louis was very professional and worked continuously until finished.”
Continue Reading“Very polite and professional”
Continue Reading“Showed up at our lake place right on time. Diagnosed the problem, fixed and tested.”
Continue Reading“Great service as always. Have used Western for 30+ years. Frank identified our problem and fixed it immediately.”
Continue Reading“Very professional and thorough job”
Continue Reading“Wonderful experience. Professional, courteous, and friendly team. Victor went the extra mile to make the day convenient for me.”
Continue Reading“Great service ! Thanks”
Continue Reading“Introduced himself immediately. Friendly and fast. Less than 10 minutes.”
Continue Reading“Great attitude and customer service. He was very helpful in explaining the plumbing problem and assured me that he will get it done. I really appreciated his pleasing attitude and his kindness.”
Continue Reading“Johnathon completed the repair in a short period of time and was very courteous.”
Continue Reading“He was on time. Very courteous, very informed and answered all my questions, so I could understand and make an informed decision.”
Continue Reading“Louis arrived promptly and was very professional and friendly. I commend you for sending a photo of the technician to let me know he was on the way. He checked the fireplace and everything was fine. We were grateful to have good news. He mentioned that you do plumbing electrical and AC heating so I…
Continue Reading“Jonathan was very nice and did a great job – he was thorough & finished the job promptly.”
Continue Reading“Mr. Jennings , Very polite, and very knowledgeable would definitely recommend him ..”
Continue Reading“Great group of people , And very knowledgeable.”
Continue Reading“Jonathan is professional and super good with overly helpful pets who like to get in his workspace!”
Continue Reading“Frank was very professional and helpful. I had called to ask for a tech to turn on the pilot light. Frank pointed out that it was already on, but also showed me a red ticket left by a previous tech from a different company, and explained to me what I would need to advocate for…
Continue Reading“Jay was amazing! Very knowledgeable and understood what I needed. Would highly recommend WS&S.”
Continue Reading“Very pleased”
Continue Reading“Frank did a good job. He recognized the problem quickly, repaired the condensate pump drain tube and made sure it was then working.”
Continue Reading“Always good”
Continue Reading“Always a great experience. He took care of a problem at my ho