Testimonials Articles
“Great service as always. Have used Western for 30+ years. Frank identified our problem and fixed it immediately.”
Continue Reading“Very professional and thorough job”
Continue Reading“Wonderful experience. Professional, courteous, and friendly team. Victor went the extra mile to make the day convenient for me.”
Continue Reading“Great service ! Thanks”
Continue Reading“Introduced himself immediately. Friendly and fast. Less than 10 minutes.”
Continue Reading“Great attitude and customer service. He was very helpful in explaining the plumbing problem and assured me that he will get it done. I really appreciated his pleasing attitude and his kindness.”
Continue Reading“Johnathon completed the repair in a short period of time and was very courteous.”
Continue Reading“He was on time. Very courteous, very informed and answered all my questions, so I could understand and make an informed decision.”
Continue Reading“Louis arrived promptly and was very professional and friendly. I commend you for sending a photo of the technician to let me know he was on the way. He checked the fireplace and everything was fine. We were grateful to have good news. He mentioned that you do plumbing electrical and AC heating so I…
Continue Reading“Jonathan was very nice and did a great job – he was thorough & finished the job promptly.”
Continue Reading“Mr. Jennings , Very polite, and very knowledgeable would definitely recommend him ..”
Continue Reading“Great group of people , And very knowledgeable.”
Continue Reading“Jonathan is professional and super good with overly helpful pets who like to get in his workspace!”
Continue Reading“Frank was very professional and helpful. I had called to ask for a tech to turn on the pilot light. Frank pointed out that it was already on, but also showed me a red ticket left by a previous tech from a different company, and explained to me what I would need to advocate for…
Continue Reading“Jay was amazing! Very knowledgeable and understood what I needed. Would highly recommend WS&S.”
Continue Reading“Very pleased”
Continue Reading“Frank did a good job. He recognized the problem quickly, repaired the condensate pump drain tube and made sure it was then working.”
Continue Reading“Always good”
Continue Reading“Always a great experience. He took care of a problem at my house and diagnosed a problem at my moms. Enjoy working with y’all”
Continue Reading“Great job! Very professional.”
Continue Reading“Knowledgeable and excellent service.”
Continue Reading“Prompt, courteous and professional.”
Continue Reading“Awesome job!”
Continue Reading“Jonathan is very professional and knowledgeable. Plus he likes dogs!”
Continue Reading“Mr. Jay very nice and informative about our hot water tank. Thank you so much!”
Continue Reading“He was very thorough.”
Continue Reading“The equipment has a presence with pipes and tank accenting each other.”
Continue Reading“Jonathan was great!”
Continue Reading“Jay shared knowledge of the correct placement for the code for operation of water heater, different prices for more than one only choice..”
Continue Reading“Jay was very knowledgeable about regarding gas water heaters. He took the time to explain how the water heater worked in a manner that I could understand. He came out to do an estimate and relit the water tank which I always have trouble with. He explained to me how to do it , turned…
Continue Reading“Jonathan was very professional and knowledgeable!”
Continue Reading“First class job by a first class person!”
Continue Reading“Great service!”
Continue Reading“Very Good job”
Continue Reading“Incredible service!”
Continue Reading“My a c is about to die. Frank said it would need to be replaced. I took his advice and received the estimate today and am pleased. Y’all always do a great job and back it up with great customer service from the person that answers the phone to the rest of your company. Thank…
Continue Reading“Jonathan was excellent. Kind, courteous, knowledgeable, and quick. Would definitely request him again.”
Continue Reading“Very pleasant and fixed quickly. Thank you!”
Continue Reading“Jonathan is a hard worker and very courteous.”
Continue Reading“Jay was very friendly and knowledgeable and took care of our request in a professional manner.”
Continue Reading“Dig that guy! Y’all are lucky to have him.”
Continue Reading“Frank always does a great job. Very professional and knowledgeable.”
Continue Reading“Frank knew exactly what to fix, and it was super quick. He was professional, informative, and super friendly. Will definitely be using Western in the future!”
Continue Reading“Prompt, courteous and professional.”
Continue Reading“We have used you for years and so did my Sister and Parents. You have always been friendly, professional, and knowledgeable. I highly recommend your services.”
Continue Reading“I greatly appreciate that the repair was done on the same day that I called.”
Continue Reading“Thanks so much!”
Continue Reading“Mr. Ray is always extremely helpful and professional.”
Continue Reading“Clay was great! Same day service!”
Continue Reading“Great customer services. Was on time and went above and beyond what I expected. Definitely using them again.”
Continue Reading“Great job”
Continue Reading“Excellent work”
Continue Reading“Mr. Ray was professional and he repaired my air conditioner. I am pleased.”
Continue Reading“Professional service.”
Continue Reading“Honest and informative”
Continue Reading“Clay was very efficient and personable. Great service work.”
Continue Reading“Very knowledgeable and efficient. He explained everything very well.,”
Continue Reading“On time, friendly, knowledgeable.”
Continue Reading“It was great!”
Continue Reading“Jonathan was here within 40 minutes of my phone call. He found the problem and fixed it immediately. Great job!!!”
Continue Reading“Professional service as usual.”
Continue Reading“Excellent service. Technician was on time and very efficient and thorough with the repairs.”
Continue Reading“Very professional, thorough and kind.”
Continue Reading“Clay was very professional and helpful”
Continue Reading“Great, careful work, informing me of each step involved”
Continue Reading“Frank provided semiannual HVAC maintenance but also fixed an insert which allows for quick exchange of air filters. Thank you!”
Continue Reading“Johnathan is still here. Just finished up. He has been discern and persistent. He ran into a few obstacles but appeared to know just what to do. He deserves a bonus!”
Continue Reading“On time. Pleasant. Explained all repairs. Very good experience”
Continue Reading“Clay was very efficient, professional and friendly! Got the unit repaired in 15 mins!”
Continue Reading“Excellent customer service from scheduling our emergency in to Jonathan’s service.”
Continue Reading“Very knowledgeable”
Continue Reading“Clay came out to fix our tankless and called Spire after all tests indicated the gas needed to be checked.”
Continue Reading“Couldn’t be happier with the service I received from both Kristeena and Clay. Kristeena was very patient and thorough when taking my call to make sure my service experience was as easy as possible. Clay was luckily available to come out and evaluate my situation and diagnose the problem the same day. He walked me…
Continue Reading“Courteous informative and professional.”
Continue Reading“Very courteous, professional, thorough.”
Continue Reading“The estimator was very thorough and answered my questions before I could ask them. There were 2 other guys with Clay that help complete the project but I did not hear their names. All of them were very professional and completed the project within the time frame that I had been given. I enjoyed talking…
Continue Reading“Frank came out to perform our spring maintenance. He was thorough and explained everything clearly. I am satisfied with Western’s care of our home’s HVAC system.”
Continue Reading“Very nice engineer, very thorough and did great service”
Continue Reading“Always professional and always informative.”
Continue Reading“Frank quickly and effectively performed the annual maintenance on both AC units. He always provides top notch service and answers your questions!!”
Continue Reading“WS&S is always prompt in responding to my service requests. Frank quickly diagnosed the problem and repair needed. He efficiently made the repairs and had us operational again while patiently answering all my questions”
Continue Reading“Always a great experience at both houses. I also recommend your company to my clients. He’s always on time and does a great job.”
Continue Reading“Service person was very friendly and explained in detail what was going on with the leak in my pipes”
Continue Reading“Clay was very professional and efficient”
Continue Reading“Jay Smith is always great to work with. He came to evaluate my house for new HVAC, pipe replacement with PEX and a new smaller water heater. He was very thorough and I expect to receive an affordable quote that includes both gas and electric options.”
Continue Reading“Frank was very professional and informative”
Continue Reading“Jonathan was very nice, he came in determined the problem, then replaced the item in a quick and efficient manner.”
Continue Reading“Frank was very efficient, professional, respectful and polite. He took his time in checking out our entire HVAC system. We really appreciate his attention to detail.”
Continue Reading“Jonathan did a great job.”
Continue Reading“Jonathan did what we needed and saved us money on cost of parts.”
Continue Reading“Very good experience didnt take long and the tech was very helpful”
Continue Reading“Always satisfied. Used y’all for many years”
Continue Reading“Friendly! Easy to talk with! Willing to explain and answer any questions asked.”
Continue Reading“Clay performed maintenance on my 2 split heat pumps and found a problem with condensate drain on both that could potentially have caused ceiling and wall damage. He re-piped and hooked up an emergency shut-off switch as part of his maintenance visit. Highly recommended. Kristeena provides very professional scheduling”
Continue Reading“Two water leak emergencies. So kind, so efficient. A thousand thank yous.”
Continue Reading“Johnathan was very professional and stayed late until the job was done!”
Continue Reading“Excellent service!”
Continue Reading“Jonathan was very professional and readily fixed the problem under our bath tub. We will definitely use Western again.”
Continue Reading“Very thorough”
Continue Reading“Very thorough”
Continue Reading“Clay was first class. Knew his heat pumps. Performed the maintenance and fixed the issue that was causing the outside fan to freeze up in this cold spell.”
Continue Reading“I am very happy with the work that was done on my hot water healer Victor Moorewas very profession and a gentleman at all time. Thank you for having him in your company”
Continue Reading“Respectfully came out , did what he had to do in timely manner. Thank you Mr. Ray”
Continue Reading“The experience was great, I was satisfied with all categories, timing; work quality; billing detail communication; and attitude.”
Continue Reading“Clay is a true champion. Very polite, professional, and knows what he is doing! We request him for our next repair.”
Continue Reading“Clay was very knowledgeable and did great job explaining my situation.”
Continue Reading“Jonathan may be the best plumber I've ever encountered: knowledgeable, efficient, patient, thorough, and pleasant. Quick problem solver. And my dog Butterbean adored him. High recommendation right there.”
Continue Reading“Five stars!!”
Continue Reading“Frank took great care of my elderly mom. Made sure her heat was back up and running ASAP!”
Continue Reading“Did a great job, very pleased with the work done”
Continue Reading“Professional Services and friendly. Jonathan did an excellent job!”
Continue Reading“Professional, competent and courteous service.”
Continue Reading“Kind, safe, efficient service. Thanks.”
Continue Reading“Frank was knowledgeable, friendly and professional. He was cognizant of impending bad weather and able to adjust his order of tasks to complete the job. In the future, I would be happy to have him return to service our equipment. Western continues to provide excellent service to protect our investment.”
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