Senior Service Technician
“Excellent service by Clay”
“Even though Clay was unable to correct my problem he did verify that the electronics was operating correctly and the gas pressure is low.”
“This is the second time Clay has come out to our home for repairs. He is very professional and knows what he is doing. He has excellent customer service skills and gives a thorough explanation of the repairs and service he has performed. Great job, Clay!”
“Nice technician; appeared to be very knowledgeable with his work.”
“Clay was great. Extremely knowledgeable and very nice. He troubleshot our unit and did a great job.”
“On time, efficient, courteous.”
“As always excellent, timely service.”
“Very Good job”
“Clay was great! Same day service!”
“Great customer services. Was on time and went above and beyond what I expected. Definitely using them again.”
“Honest and informative”
“Clay was very efficient and personable. Great service work.”
“Very knowledgeable and efficient. He explained everything very well.,”
“It was great!”
“Professional service as usual.”
“Clay was very professional and helpful”
“Great, careful work, informing me of each step involved”
“Clay was very efficient, professional and friendly! Got the unit repaired in 15 mins!”
“Clay came out to fix our tankless and called Spire after all tests indicated the gas needed to be checked.”
“Couldn’t be happier with the service I received from both Kristeena and Clay. Kristeena was very patient and thorough when taking my call to make sure my service experience was as easy as possible. Clay was luckily available to come out and evaluate my situation and diagnose the problem the same day. He walked me…
“The estimator was very thorough and answered my questions before I could ask them. There were 2 other guys with Clay that help complete the project but I did not hear their names. All of them were very professional and completed the project within the time frame that I had been given. I enjoyed talking…
“Very nice engineer, very thorough and did great service”
“Clay was very professional and efficient”
“Friendly! Easy to talk with! Willing to explain and answer any questions asked.”
“Clay performed maintenance on my 2 split heat pumps and found a problem with condensate drain on both that could potentially have caused ceiling and wall damage. He re-piped and hooked up an emergency shut-off switch as part of his maintenance visit. Highly recommended. Kristeena provides very professional scheduling”
“Clay was first class. Knew his heat pumps. Performed the maintenance and fixed the issue that was causing the outside fan to freeze up in this cold spell.”
“Clay is a true champion. Very polite, professional, and knows what he is doing! We request him for our next repair.”
“Clay was very knowledgeable and did great job explaining my situation.”
“Thorough. Very kind person”
“On time, conscientious, took time to explain service.”
“Nice guy, great work.”
“Excellent and professional service” – Charlie C.
“Clay went above and beyond for us! He was very helpful and efficient. Very grateful for his work today” – Laura K.
“Excellent service!” – Carla A.
“Very personable and knowledgeable. Took the time to explain the problem and was very time conscious.” – Karly A.
“I was pleased with his demeanor and professionalism! I had three servicemen come and none found the problem except Clay! He was thorough and helpful!” – Vicky F.
“Clay was very nice and helped with what I needed done.” – Monica B.
“Courteous, prompt and efficient” – Michal S.
“Knowledgeable. Efficient. Honest!” – Jason W.
“Very friendly , very quickly, knew what he was doing” – Barbara M.
“Promo and courteous service as always and a good fix to the problem at a fair cost.” – Mat J.
“Clay is great. He is knowledgeable and is very helpful.” – Sheila M.
“Explain clear finding of leak. Best route to repair Work in timing manner. Thank you” – Danita D.
“Clay has been out twice to the house. He explains everything clearly and does a great job. Highly recommend Western Sales and Service!” – Sheila M.
“Very knowledgeable, friendly and courteous. I highly recommend him.” – Edward S.
“Very nice and professional” – Sandra W.
“Clay was professional and very helpful in diagnosing my A/C issue, 5* service from Western as always!” – Tom M.
“Compressor started making awful noise after power blinked off and on. Clay quickly assessed that the fan had started running backwards due to the lack of a delay default to keep ac from restarting immediately after a power blink. He went the extra step and set the default on each of the thermostats.” – Jennifer…
“Clay Fitzgerald was punctual, timely and thorough with his maintenance check/service, and entirely professional. Finally, he explained how my unit functioned and what to look for if it was not working properly. Outstanding!” – Cynthia T.
“Clay is very knowledgeable and experienced. He went straight to work and got gas line to grill installed in no time. Love not having to deal with gas bottles any longer. Will definitely use Western Sales and Service for future needs” – Jennifer R.
“On time, professional service” – Wade B.
“Clay was very through and provided good information.” – Edward S.
“Good service” – Montu P.
“Prompt service for repair!” – Marilyn G.
“Couldn’t have been better. Really appreciate Clay’s work and info.” – Jonathan W.
“Western was able to send someone out within about 4 hours after calling them about our non-cooling air conditioner. This was very good since it is going to 95 today. Clay did a good job on the repair having to crawl into a tight place in the attic to make the repair. I also really…
“I greatly appreciate the very fast, same-day response by Western Services and Clay. Clay was prompt, professional and successfully resolved the problem with our central Air Conditioning system. I greatly appreciate his clear explanation about what the problem was and how he resolved it. Thank you, Marcy” – Marcy M.
“Clay came after the call from office and figured out a solution for the water issue.” – Rodney F.
“Excellent and outstanding service as always!” – Beth H.