Frank Ray

Frank

Senior Service Technician

Frank has been in the HVAC industry for over 33 years. He originally wanted to become an electrician, but life changes made him change his career path to being an HVAC repair/service technician. Frank got his certifications from Dabs Area Vocational and Bessemer Tech. He has been with Western Sales and Services for 3 years. In addition to being a certified HVAC technician, Frank also has certifications in Gas, Geo-thermal, and heat pump systems.

Air Conditioner Maintenance in Homewood, AL 35209

“Thanks!!”

Air Conditioner Maintenance in Vestavia Hills, AL 35243

“Western always gives us timely maintenance service. We won’t use any other company.”

Gas Stove Connection Installation in Birmingham, AL 35205

“Frank is an excellent technician, and we appreciate him being the ultimate professional. Thank you.”

Air Conditioner Repair in Homewood, AL 35209

“Wow In the middle of summer and my AC stopped cooling. I assumed I’d have to wait for days to have someone look at it but NO They sent Frank out within an hour and all fixed bonfire the house even had time to heat up !! Awesome!!”

Air Conditioner Repair in Homewood, AL 35211

“Excellent service call, arrived early , solved the problem quickly and my house is cooling down now !! Have used Western for years and ALWAYS great service !! Thank you!”

Heat Pump Repair in Pelham, AL 35080

“Took Frank Ray about seven minutes to repair my outside unit by replacing a capacitor. His 35 years of experience came in handy.”

Air Conditioner Maintenance in Birmingham, AL 35064

“Frank was punctual and polite. He was also thorough, professional, and efficient in his work!”

Plumbing Maintenance in Hoover, AL 35242

“Prompt response and resolution to the problem. Polite and professional.”

Air Conditioner Maintenance in Hoover, AL 35244

“Polite, competent, answered questions”

Air Conditioner Repair in Pelham, AL 35007

“Frank did a great job! He was very knowledgeable and made sure he investigated the problem.”

Air Conditioner Maintenance in Vestavia Hills, AL 35216

“Prompt, friendly, efficient.”

Air Conditioner Maintenance in Birmingham, AL 35208

“Frank performs excellent service with good integrity. Keep him around!!!”

Air Conditioner Repair in Pelham, AL 34114

“Super polite and super quick service”

Air Conditioner Repair in Vestavia Hills, AL 35243

“Always professional and timely.”

Air Conditioner Maintenance in Birmingham, AL 35205

“I appreciate Frank always being respectful, and very professional. Thank you.”

Air Conditioner Repair in Birmingham, AL 35020

“Thanks so much to the Western family for always providing excellent customer service from that you speak with. Also I have had several visits from Frank Ray and as always he is top notch. Thanks again from THE FOCUS MINISTRY FAMILY Rev Derrick Mckenzie”

Air Conditioner Repair in Hoover, AL 35242

“Got my AC unit motor replaced and fixed in no time.”

Air Conditioner Repair in Pelham, AL 35007

“Great service after hours in a quick turnaround. Really appreciate Western!”

Geothermal Heat Pump Repair in Birmingham, AL 35553

“Showed up at our lake place right on time. Diagnosed the problem, fixed and tested.”

Gas Fireplace Repair in Vestavia Hills, AL 35243

“Great service as always. Have used Western for 30+ years. Frank identified our problem and fixed it immediately.”

Ventless Fireplace Maintenance in Chelsea, AL 35043

“Very professional and thorough job”

Gas Fireplace Maintenance in Chelsea, AL 35043

“Introduced himself immediately. Friendly and fast. Less than 10 minutes.”

Pilot light/water heater Maintenance in Birmingham, AL 35222

“Frank was very professional and helpful. I had called to ask for a tech to turn on the pilot light. Frank pointed out that it was already on, but also showed me a red ticket left by a previous tech from a different company, and explained to me what I would need to advocate for…

Water Heater Repair in Birmingham, AL 35023

“Very pleased”

Condensate pump Repair in Birmingham, AL 35242

“Frank did a good job. He recognized the problem quickly, repaired the condensate pump drain tube and made sure it was then working.”

Gas Furnace Maintenance in Birmingham, AL 35243

“Prompt, courteous and professional.”

Gas Furnace Maintenance in Birmingham, AL 35213

“Great job”

Water Heater Installation in Birmingham, AL 35211

“The equipment has a presence with pipes and tank accenting each other.”

Air Conditioner Maintenance in Birmingham, AL 35242

“Great service!”

Air Conditioner Repair in Pelham, AL 35080

“Very pleasant and fixed quickly. Thank you!”

Air Conditioner Repair in Birmingham, AL 35222

“Dig that guy! Y’all are lucky to have him.”

Air Conditioner Repair in Homewood, AL 35209

“Frank always does a great job. Very professional and knowledgeable.”

Air Conditioner Repair in Birmingham, AL 35242

“Frank knew exactly what to fix, and it was super quick. He was professional, informative, and super friendly. Will definitely be using Western in the future!”

Air Conditioner Maintenance in Chelsea, AL 35147

“Great”

Air Conditioner Maintenance in Birmingham, AL 35127

“We have used you for years and so did my Sister and Parents. You have always been friendly, professional, and knowledgeable. I highly recommend your services.”

Air Conditioner Repair in Birmingham, AL 35205

“I greatly appreciate that the repair was done on the same day that I called.”

Air Conditioner Maintenance in Vestavia Hills, AL 35243

“Thanks so much!”

Maintenance in Birmingham, AL 35127

“Mr. Ray is always extremely helpful and professional.”

Air Conditioner Maintenance in Vestavia Hills, AL 35243

“Good!”

Air Conditioner Replacement in Birmingham, AL 35242

“Excellent work”

Air Conditioner Repair in Hoover, AL 35226

“Mr. Ray was professional and he repaired my air conditioner. I am pleased.”

Air Conditioner Maintenance in Birmingham, AL 35243

“Fine”

Air Conditioner Maintenance in Birmingham, AL 35222

“On time, friendly, knowledgeable.”

Air Conditioner Maintenance in Birmingham, AL 35213

“Frank provided semiannual HVAC maintenance but also fixed an insert which allows for quick exchange of air filters. Thank you!”

Air Conditioner Maintenance in Birmingham, AL 35242

“Very courteous, professional, thorough.”

Air Conditioner Maintenance in Birmingham, AL 35223

“Frank came out to perform our spring maintenance. He was thorough and explained everything clearly. I am satisfied with Western’s care of our home’s HVAC system.”

Air Conditioner Maintenance in Hoover, AL 35226

“Always professional and always informative.”

Air Conditioner Maintenance in Birmingham, AL 35242

“Frank quickly and effectively performed the annual maintenance on both AC units. He always provides top notch service and answers your questions!!”

Water Heater Repair in Birmingham, AL 35242

“WS&S is always prompt in responding to my service requests. Frank quickly diagnosed the problem and repair needed. He efficiently made the repairs and had us operational again while patiently answering all my questions”

Air Conditioner Maintenance in Homewood, AL 35209

“Always a great experience at both houses. I also recommend your company to my clients. He’s always on time and does a great job.”

Air Conditioner Replacement in Birmingham, AL 35064

“Frank was very professional and informative”

Air Conditioner Maintenance in Hoover, AL 35244

“Frank was very efficient, professional, respectful and polite. He took his time in checking out our entire HVAC system. We really appreciate his attention to detail.”

Water Heater Maintenance in Birmingham, AL 35023

“Very good experience didnt take long and the tech was very helpful”

Air Conditioner Repair in Birmingham, AL 35223

“Great!”

Water Heater Maintenance in Birmingham, AL 35221

“Respectfully came out , did what he had to do in timely manner. Thank you Mr. Ray”

Heat Pump Repair in Birmingham, AL 35242

“Frank took great care of my elderly mom. Made sure her heat was back up and running ASAP!”

HVAC Maintenance in Vestavia Hills, AL 35242

“Frank was knowledgeable, friendly and professional. He was cognizant of impending bad weather and able to adjust his order of tasks to complete the job. In the future, I would be happy to have him return to service our equipment. Western continues to provide excellent service to protect our investment.”

Air Conditioner Maintenance in Vestavia Hills, AL 35243

“Precessional service”

Gas Furnace Maintenance in Vestavia Hills, AL 35243

“Frank was on time very efficient.”

Indoor Air Quality Maintenance in Birmingham, AL 35213

“Polite, efficient service” – Rebecca H.

Gas Furnace Repair in Birmingham, AL 35234

“Knowledgeable” – Ophelia W.

Gas Furnace Maintenance in Hoover, AL 35244

“Polite, informative, maintained social distancing and mask” – Tom N.

Gas Furnace Maintenance in Trussville, AL 35173

“Frank was able to come out the same day we called and found the problem quickly and resolved it.” – Debbie L.

Gas Furnace Repair in Hoover, AL 35244

“Frank was very nice. He fixed my fireplace and was very informative. Thanks Frank!” – Emmalee L.

Air Conditioner Repair in Hoover, AL 35242

“He found and fixed the blocked drain. Super thankful!” – Kathy C.

Fireplace Repair in Birmingham, AL 35211

“Awesome.” – Colton N.

Gas Fireplace Repair in Birmingham, AL 35211

“Super helpful and knowledgeable!” – Lauren N.

Water Heater Installation in Birmingham, AL 35223

“Great job and left everything tidy.” – Dartland D.

Gas Furnace Maintenance in Homewood, AL 35209

“always a great experience. Frank has come to both my houses for years and I always request him. Super nice and knowledgeable. Thank you Joe” – Joe F.

Gas Furnace Maintenance in Pleasant Grove, AL 35127

“Nice-working on continuing issue” – Robin W.

Gas Furnace Maintenance in Birmingham, AL 35222

“good” – Fran G.

Gas Furnace Repair in Homewood, AL 35209

“Friendly and helpful technician. Came out, diagnosed, and had our heat up and running in under 3 hours of calling!” – Laura H.

Gas Furnace Repair in Birmingham, AL 35204

“Actually, Frank was on time and professional. He quickly determined that the cause of the problem was the gas was off, which I had forgotten I had gotten turned off.” – Victoria L.

Heat Pump Maintenance in Hueytown, AL 35023

“Frank always does a good job for us!” – Waltet S.

Gas Furnace Maintenance in Pleasant Grove, AL 35127

“Frank was very professional and answered all of our questions.” – Robin W.

Air Conditioner Maintenance in Birmingham, AL 35243

“Great job. Frank was at the house within an hour of my initial call. Diagnosed the problem and resolved the problem.” – Tom M.

Gas Furnace Repair in Birmingham, AL 35216

“Good experience” – Joe D.

Air Conditioner Maintenance in Hueytown, AL 35023

“The dictionary defines superlative as: of the highest kind, quality, or order, surpassing all else, or others. As a technician, as a leader, as a man, and as a dad, he is of the highest kind, quality, and order. Supreme. On time and sufficient. Wouldn’t take my snacks though so that was a bummer.” –…

Air Conditioner Repair in Gardendale, AL 35071

“He was very nice and professional.” – Andrea B.

Water Heater Replacement in Hoover, AL 35226

“He inspected the water heater and determined that it needed to be replaced.” – Edward S.

Air Conditioner Repair in Homewood, AL 35209

“Frank is always super nice and does a great job. That is why I request him for my home and my customers” – Joe F.

Air Conditioner Maintenance in Hoover, AL 35226

“Good” – Edward S.

Air Conditioner Repair in Birmingham, AL 35216

“Great service” – William P.

Water Heater Repair in Birmingham, AL 35242

“Frank diagnosed the problem and explained safety options. He always takes his time and answers all your questions. I’ve always had top notch service with Frank.” – Jennifer R.

Gas Furnace Repair in Birmingham, AL 35213

“Frank came out on time and as best I can tell replaced the two collars for the heat vent ducts. I had to leave for an MD appointment while he was still working so I didn’t talk with him after he completed the job. I could tell from the roofer’s pictures that the larger vent…

Air Conditioner Maintenance in Birmingham, AL 35210

“Great job – very helpful especially on a Sunday!” – Ramesh K.

Air Conditioner Maintenance in Birmingham, AL 35208

“We love Frank! He is great!” – Tomeka Y.

Air Conditioner Maintenance in Birmingham, AL 35242

“This is my second review about Frank Ray’s visit a couple of weeks ago. In addition to doing the summer a/c maintenance, Frank was asked to check why our master bedroom felt so hot. After his evaluation he said that everything was fine with the a/c unit and the insulation. He just said that for…

Air Conditioner Maintenance in Birmingham, AL 35205

“Frank was very professional, efficient and thorough. I finally feel like my system has been repaired correctly.” – Sandra S.

Air Conditioner Repair in Birmingham, AL 35226

“Quick response to an AC failure. Frank found a bad fan motor and promptly replaced it. We’re cool and happy again. Thanks!” – Herb F.

Air Conditioner Repair in Trussville, AL 35173

“Very professional and knowledgeable.” – Debbie L.

Indoor Air Quality Repair in Birmingham, AL 35242

“Efficient” – Geoff K.

Air Conditioner Maintenance in Birmingham, AL 35218

“His work was quick and accurate.” – Freida O.

Air Conditioner Repair in Birmingham, AL 35222

“Frank was punctual, professional, friendly, courteous and efficient. I couldn’t be happier with the service we ALWAYS receive from Western and Frank was no different today!!!!” – Sherri R.

Air Conditioner Repair in Hueytown, AL 35023

“Frank did a very good job.” – Walter S.

Air Conditioner Maintenance in Birmingham, AL 35242

“Frank is always a great professional. He provides excellent service.” – Daniel G.

Air Conditioner Repair in Birmingham, AL 35242

“Frank was very efficient and able to diagnose the problem with the newly installed AC. Took less than 30 minutes to correct the problem” – Jennifer R.

Air Conditioner Maintenance in Homewood, AL 35309

“Great job” – James R.

Air Conditioner Repair in Hoover, AL 35216

“Timely and knowledgeable service and personnel. Always courteous… would highly recommend Western Sales and Service to friends and family!” – Cynthia T.

Air Conditioner Maintenance in Fultondale, AL 35069

“I was referred by two co-workers about Sales and Service. I have been pleased each time I’ve had to use them to service my AC. Each time the technician come out they are very professional, does great work, take pride in the service they perform. I be on their every move. When Ray arrived at…

Air Conditioner Maintenance in Birmingham, AL 35126

“He was great” – Mark G.

Air Conditioner Repair in Birmingham, AL 35222

“All good and fast” – Steve B.

Air Conditioner Repair in Alabaster, AL 35007

“Frank was very professional and great to work with.” – Michael L.

Air Conditioner Repair in Vestavia Hills, AL 35243

“He was pleasant, efficient and answered all my questions and told me what to look for going forward. He can do work for me anytime” – Al P.

Air Conditioner Repair in Birmingham, AL 35226

“Very good, knowledgeable and informative with good advice” – Ken R.

Air Conditioner Repair in Vestavia Hills, AL 35242

“Prompt, Courteous, and Efficient” – Chris B.

Air Conditioner Repair in Birmingham, AL 35215

“Frank was thorough, yet speedy. He located the problem and repaired it in a timely fashion as usual.” – Jason W.

Air Conditioner Repair in Birmingham, AL 35064

“Air conditioning serviced, unit was not cooling Frank explained that there is something going on but didn’t know what…..could possibly stop cooling again…..Frank checked everything and was very, very informative…..and stated that if it start again to give Western a call.” – Glenda S.

Air Conditioner Repair in Birmingham, AL 35242

“He explained everything about what he was doing and what needed to be done.” – Gale M.

Air Conditioner Maintenance in Homewood, AL 35209

“Frank is always professional and is very knowledgeable” – Joe F.

Air Conditioner Maintenance in Birmingham, AL 35242

“Western service technicians are the best!” – Sheila M.

Air Conditioner Maintenance in Hoover, AL 35326

“Very efficient , through Company always gives Excellent service” – Betty M.

Air Conditioner Maintenance in Birmingham, AL 35216

“They did a great job! Thank you!” – Laura K.

Air Conditioner Maintenance in Birmingham, AL 35222

“Excellent!!” – Beth G.

Air Conditioner Maintenance in Hueytown, AL 35023

“As always Western gives great service!” – Walter S.

Air Conditioner Repair in Pleasant Grove, AL 35127

“You have always been timely, professional, and trustworthy. We have used you for years, have always recommended you and will continue to do so. Thank you.” – Sharon E.

Gas Furnace Maintenance in Birmingham, AL 35222

“Very knowledgeable an willing to explain things in a way I could come close to understanding. Thanks” – David H.

Gas Furnace Replacement in Birmingham, AL 35211

“You guys at Western always get it done!” – Damion S.

Gas Furnace Maintenance in Homewood, AL 35216

“Always happy to have Frank Ray over.” – W. Scott A.

Gas Furnace Repair in Hoover, AL 35242

“Excellent” – William R C.

Gas Furnace Maintenance in Birmingham, AL 35208

“Great job. Super friendly! Explains things well.” – Tomeka C.

Gas Furnace Maintenance in Pleasant Grove, AL 35137

“Very courteous, very knowledgeable, very efficient and timely.” – Sherry E.

Gas Furnace Maintenance in Birmingham, AL 35022

“Very knowledgeable , friendly and expedient” – Joyce H.

Maintenance in Birmingham, AL 35208

“He is the best technician I have met from your company which I have received service over 25 yrs. He was very professional, knowledgeable and performed an excellent job. He was the first tech I saw put water in the a/c unit and use the hose pipe from that point I knew he cares about…

Air Conditioner Repair in Birmingham, AL 35215-1642

“Replace ac fuse with more appropriate size.” – Doris P.

Gas Furnace Maintenance in Birmingham, AL 35222

“Frank and Jerome both very nice guys, efficient and punctual. Gave both units a thorough going over, replaced/cleaned filters, and put everything neatly back in place. Feels good to know that the heat is in good shape for the winter ahead.” – Regina A.

Gas Furnace Maintenance in Birmingham, AL 35127

“Frank was on time and courteous. He didn’t mind sharing his knowledge about what to look for as it relates to problems that could occur with my heating.” – Kenneth W.

Gas Furnace Maintenance in Birmingham, AL 35204

“Frank caught a problem during maintenance that could have been a serious issue in the future.” – Carmen P.

Gas Furnace Maintenance in Hoover, AL 35226

“Frank had done work for my mom he is an excellent service person . He is reliable and very informed about the job .. will call your company again . Have a great holiday !” – Betty M.

Gas Furnace Maintenance in Birmingham, AL 35215-1642

“Good.” – Doris P.

Gas Furnace Repair in Birmingham, AL 35228

“Very professional and answered my questions.” – Linda W.

Gas Furnace Maintenance in Birmingham, AL 35209

“Always does a great job. He is a super nice guy.” – Jie F.

Gas Furnace Maintenance in Bessemer, AL 35022

“Frank was very professional and courteous. The service went smooth. He is a great tech who gives outstanding service.” – Lula Z.

Air Conditioner Maintenance in Birmingham, AL 35235

“Got everything in shape for us! Everything is working great now!” – Brian k.

Boiler Repair in Vestavia Hills, AL 35216

“Frank was very pleasant, was on time and went straight to work. He would explain things to me when I asked a question. He was very knowledgeable.” – Nancy B.

Air Conditioner Repair in Homewood, AL 35209

“Frank’s a good guy- no nonsense. Second visit with Frank & his demeanor is stoic which is different than any other tech I have ever experienced so it put me off at first. He seems knowledgeable, efficient and trustworthy.” – Peri C.

Air Conditioner Replacement in Birmingham, AL 35242

“Our AC went out early Monday evening. I called around 9 the next day to request service. The repair guys came before lunch. I learned that my blower had burned out and I was looking at replacing it. My unit was 18 years old so I was faced with replacing the blower or getting a…