Customer Testimonials


Air Duct Installation in Hoover, AL 35226fiane

“Travis and Vic not only did a wonderful job but they were also a pleasure to work with. Highly recommend!”

– Diane H.

Heat Pump Repair in Birmingham, AL 35242

“My wife and I recently moved to Birmingham. When our heatpump system failed, I read the online reviews and choose Western Sales and Services. On Friday afternoon I called Western hoping for service the following Monday.
I was pleasantly surprised when their dispatcher said she was able to send somone out that afternoon.
Dave, the technician arrived in less than an hour.
He quickly diagnosed a failed board in our outside air conditioner. He quoted me a very reasonable price and obtained and repaired the unit by 4:30 that afternoon.

Throughout the process Dave kept me well informed of what he was doing. I am so impressed by his professionalism and my whole experience with Western that I will call on them again!”

– John G.

Air Conditioner Installation in Chelsea, AL 35043

“Great experience from arrival through finished job! Thanks guys!!”

– Robert T.

Air Conditioner Installation in Birmingham, AL 35208

“We’ve been using Western for over 20 years now. We are completely satisfied with every service call.”

– Kathy C.

Air Conditioner Installation in Birmingham, AL 35223

“Satisfied customer 25 years plus!”

– Janie B.

Air Conditioner Installation in Birmingham, AL 35228

“Travis and Victor did a great job . Very efficient form duct work and instruction . Thank you Western Sales and Service for a job well done”

– Edward W.

Other Installation in Other, AL 35213

“We contacted Western at the enthusiastic suggestion of a friend who is a realtor. We needed to replace our ancient HVAC system, to replace the existing fiberboard ductwork with metal ductwork, to replace our hot water heater, and to clean out the sluggish drain lines of our plumbing system. I hadn't heard of Western Sales & Service until my friend mentioned them, so I consulted two other companies as well — both well-known companies and “industry leaders” in this area. With Western I got a more thorough inspection of the heating system, a more thoughtful consideration of our set-up, and a clearer explanation of the options. After speaking with all three companies, I had pretty well decided to use Western unless its quote came back significantly higher than the others. In fact, Western’s quote was the lowest of the three.
Josh and his wonderful team of technicians were a pleasure to work with! Every Western employee who came over was lovely, hardworking, clear in their explanations, and thorough in pursuing a high standard of work. They really went above and beyond on every aspect of our project.
Our home is much more comfortable now that we have a properly balanced HVAC system, evenly-heated water, more robust bath fans, and quickly-draining water pipes. We’ve kicked ourselves for not having taken the plunge sooner on replacing the old equipment! It has been a year since we had the work done, and everything continues to function well.
I can’t recommend Western more highly! I will be calling them for all of our HVAC servicing and plumbing projects in the future.”

– Ruth O.

Gas Furnace Installation in Birmingham, AL 35226

“Quick and great work. Kind workers who were prepared and willing.”

– Victor S.

Plumbing Repair in Birmingham, AL 35218

“Very satisfied with the work perform . Quality work at a great price”

– Peggy M.

Air Duct Installation in Hoover, AL 35226

“Great work. Very professional! Will call on again.”

– Bill T.

Need HVAC Service?

Contact the experts at Western Sales and Services.

Call us at 205-787-8674!

Western Sales and Service services Birmingham, Homewood, Vestavia Hills, Hoover, Pelham, Chelsea, and the surrounding Alabama communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 205-787-8674, or request service online today.