Founded by Arthur Liles and Robert Bowie in West Jefferson County in 1948, Western Sales & Services, Inc. has spent over sixty years serving the people of Alabama. We are a family business that relies on the same values today as those we were founded on all those years ago: fairness and honesty. We strive to be fair to our clients and take care of their needs, no matter what they are. Integrity is more important than sales to us, because lifelong loyalty is more important than a quick buck.
We offer products and services that increase your quality of life, but we also want you to understand why they’re the best for you. There are some in the HVAC industry who have become infamous for taking advantage of a client’s lack of knowledge, in order to sell them something they don’t actually need. Our knowledgeable staff will be able to answer any questions you have, and help show you why we choose the solutions we do. If it benefits you, it benefits us, even if it’s indirectly.
We Have the Skills and Certifications You Need
Many of our technicians are NATE–certified, which means that they are recognized as among the most competent professionals in their field. We employ the best, and we train the best, so that you can get the best possible solutions for your HVAC, indoor air quality, and plumbing needs. We are also the only company in the state that is capable of servicing and installing hydronic floor heating, which puts us head and shoulders above the competition when it comes to winter heating solutions. We are also one of the very few companies in the area that offers geothermal systems services.
Above and Beyond for Your Satisfaction
We’re not content to just offer the same level of service that every other company provides. We go above and beyond to make sure that you are completely satisfied with your service. We guarantee all of our labor for 30 days, and all of our repair parts for 1 year. We also offer warranties of up to 10 years on labor and parts for new equipment installations. If you have an HVAC or plumbing emergency outside of normal business hours, it’s no problem! Give us a call anyway and we’ll help you out. We understand that sometimes things just don’t go according to plan. That doesn’t mean that you should go without help when you need it.
A Company That Cares
Above all else, it’s important that you understand just how deeply we care about our relationship with our customers. Without them, this company wouldn’t have lasted nearly as long as it has. It is our happy customers who have enabled us to keep serving the Birmingham community for so many decades, and we hope to serve for many more. If you have a question or concern about our services, no matter what it may be, we’d love to hear from you. Give us a call today and tell us how we can help you out. We’ll treat you fairly, and honestly, no matter what.